Frame AI: Transforming Customer Data into Actionable Intelligence

Frame AI is a streaming generative AI platform designed to help businesses listen to their customers fully and turn unstructured data like calls, emails, and chat transcripts into actionable intelligence. It is tailored to specific business needs, allowing deployment of tuned NLP models and predictive models, and integrates with existing systems to enhance processes, tools, and teams. Frame AI is used by various industries including financial services, healthcare, technology, and telecom, offering solutions for compliance, marketing, customer experience, and product development.

Key Features:

• Streaming AI: Listens and predicts customer interactions in real-time.
• Data Transformation: Turns unstructured data into actionable insights.
• Custom Models: Deploys tuned NLP and predictive models for specific business needs.
• Integration: Seamlessly integrates with existing systems and tools.
• Proactive Insights: Provides real-time alerts for CSAT, escalations, churn risks, and product feedback.
• Compliance Solutions: Offers STAG-based AI trained with regulatory data for automated risk detection.
• Product Development: Analyzes customer data to improve development processes.
• Sales Enhancement: Enhances sales productivity with modules for custom topic detection, profile enrichment, and deal health.
• Adaptive AI Orchestration: Efficiently allocates resources for critical tasks.
• Bring Your Own Cloud (BYOC): Offers seamless integration with existing cloud infrastructure.

Pricing:

Frame AI has been acquired by HubSpot, and its pricing details are now part of the HubSpot ecosystem.

Conclusion:

Frame AI is a powerful AI platform that empowers businesses to gain deep insights from customer interactions, driving better decision-making and improved customer experiences. With its advanced features and seamless integration capabilities, Frame AI is a valuable tool for organizations looking to leverage the power of AI to enhance their operations and customer engagement.