Mendable: Building AI Chatbots for Technical Documentation

Mendable is an AI platform designed to help businesses build and deploy LLM-powered chatbots trained on technical resources like documentation. It enables customization through answer correction, prompt edits, and model training, while integrating with data sources such as Google Drive, Salesforce, and Zendesk. Ideal for enterprises and technical teams, Mendable prioritizes security with features like SOC 2 Type II compliance, SSO, RBAC, and BYOK. It offers a free plan with 500 message credits and scalable enterprise solutions tailored to internal/external use cases.

Key Features:

• LLM Chatbot Development: Train chatbots on technical documentation for contextually relevant answers.
• Model Customization: Fine-tune responses via answer correction, prompt edits, and model training.
• Enterprise Security: SOC 2 Type II certification, SSO, RBAC, BYOK, and 24/7 security monitoring.
• Multi-Source Integration: Connects to Google Drive, Salesforce, Zendesk, Notion, and more.
• Free Tier: 500 message credits/month for open-source projects or small-scale use.
• Analytics Dashboard: Tracks usage metrics, user interactions, and performance.
• Language Support: European data storage, multi-language capabilities, and privacy-first options.

Pricing:

Mendable offers a Freemium model with a free plan including 500 message credits. Enterprise plans are available, with pricing based on usage volume and tailored to internal/external communication needs. Custom enterprise solutions include SLAs, white-label components, and premium support.

Conclusion:

Mendable is a robust platform for businesses seeking to enhance customer support and productivity through AI chatbots trained on technical documentation, combining flexibility, security, and scalability.