TheyDo Journey AI: Transforming Customer Data into Actionable Insights

TheyDo Journey AI is an advanced AI tool designed to extract meaningful insights from unstructured customer data, helping businesses uncover hidden opportunities and optimize customer journeys. It empowers journey teams to manage complex frameworks, streamline collaboration, and turn qualitative feedback into actionable strategies. Ideal for organizations seeking to enhance customer satisfaction and drive growth through data-driven decision-making.

Key Features:

• Unstructured Data Analysis: Mines feedback, support logs, surveys, and research to uncover customer insights.
• Journey Mapping: Creates actionable summaries and visualizes customer journeys with diamond-shaped insights and direct quotes.
• Sentiment & Impact Analysis: Assesses variability, sentiment, and impact to prioritize high-value opportunities.
• Cross-Team Collaboration: Organizes insights and opportunities across complex journey frameworks for efficient management.
• Multilingual Support: Analyzes data in multiple languages, providing English descriptions while retaining original quotes.
• Compliance & Security: Adheres to ISO 27001, GDPR, and SOC-2 Type 1 standards with data stored in the European Economic Area.
• Free & Paid Plans: Offers a free starter plan with limited AI generations and unlimited access on paid plans.

Pricing:

TheyDo Journey AI provides a freemium model, with a free starter plan allowing one AI generation every 3 hours and unlimited use available through paid subscriptions.

Conclusion:

TheyDo Journey AI is a powerful solution for businesses aiming to transform customer data into strategic advantages, offering robust tools for efficiency, compliance, and scalability.