Ribbo: AI-Powered Customer Support for Small and Midsize Businesses

Ribbo is an AI customer support agent designed to help small and midsize businesses handle 40-70% of customer inquiries by learning from their data. Built on ChatGPT technology, it allows businesses to customize tone, integrate diverse data sources, and embed a chatbot directly on their websites. Ribbo offers multilingual support, seamless handoff to live agents, and simple fine-tuning of responses to align with brand voice. With a free plan and scalable paid tiers, it empowers businesses to enhance customer satisfaction while reducing operational costs.

Key Features:

• AI-powered customer support agent trained on business data
• Integrates website content, blogs, documentation, and chat logs
• Customizable tone of voice and design
• Multilingual support
• Embeddable live chat widget
• Handoff from AI bot to human agents
• Simple chatbot response fine-tuning
• Supports GPT-3.5 and GPT-4 models (with more to come)
• Free plan available with limited credits and features
• Flexible cancellation policy

Pricing:

Ribbo offers a freemium model with a free plan and paid tiers starting at $20/month, providing scalable options for businesses of all sizes.

Conclusion:

Ribbo is an innovative solution for small and midsize businesses seeking to streamline customer support through AI, combining ease of use with robust customization and scalability.