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Toma

Toma is an AI automation platform that streamlines customer communications and operational tasks for automotive dealerships, boosting revenue and efficiency.

Toma screenshot

Category: Automation

Price Model: Paid

Audience: Business

Trustpilot Score: N/A

Trustpilot Reviews: N/A

Our Review

Toma: AI Automation for Automotive Dealerships

Toma is an AI automation platform designed specifically for automotive dealerships, streamlining customer communications and operational tasks to boost revenue and enhance customer experiences. By leveraging voice AI and integrating with dealership software, Toma handles critical functions like recall requests, parts orders, service appointments, and appointment reminders. Its advanced features include real-time call intelligence, omnichannel communication (voice, web chat, SMS), and dynamic human collaboration, making it a powerful tool for dealerships seeking efficiency and growth.

Key Features:

  • Automates customer communications and operational tasks
  • Uses voice AI to boost revenue and enhance customer experiences
  • Integrates with dealership software and navigates vendor websites like a human
  • Automates recall requests, parts orders, service appointments, and appointment reminders
  • Handles over 1 million minutes of calls
  • Provides real-time call intelligence and proactive notifications
  • Offers 24/7 AI call handling, appointment scheduling, and customer engagement
  • Includes omnichannel communications (voice, web chat, SMS)
  • Features a proprietary AI system for deeper customization
  • Provides 1-hour support during deployment

Pricing:

Toma offers a paid model tailored for automotive dealerships, with pricing likely structured to accommodate business needs and scale.

Conclusion:

Toma is a transformative AI solution for automotive dealerships, combining automation, advanced AI, and real-time support to save time, increase revenue, and elevate customer satisfaction. Its robust features and focus on dealership-specific challenges make it an essential tool for modern automotive businesses.

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