Goodcall: AI-Powered Customer Service Automation

Goodcall is an AI phone call platform designed to automate customer service and sales interactions using Agentic Voice AI. Built by Google alumni and trusted at scale, it enables businesses to launch AI-powered phone agents quickly without requiring an engineering team. With a 97% caller interaction rate, HIPAA compliance, and seamless integrations with tools like Zapier, Teams, and Dynamics, Goodcall streamlines communication while offering customizable workflows and human escalation for complex queries.

Key Features:

• Agentic Voice AI: Automates customer service and sales requests with intelligent voice interactions.
• High Interaction Rate: Achieves a 97% caller engagement rate.
• Scalable Deployment: 42,355+ agents launched, handling 4,724,918+ total calls.
• Quick Setup: Launch AI phone agents in minutes without engineering expertise.
• Customization: Tailor agent greetings, responses, and workflows to brand needs.
• Human Escalation: Transfer complex calls to human agents for resolution.
• HIPAA Compliance: Ensures secure handling of sensitive information.
• Integration Hub: Works with tools like Zapier, Teams, Dynamics, Sheets, and more.
• Unique Phone Numbers: Each agent has a dedicated Goodcall number.

Pricing:

Goodcall operates on a paid model, offering enterprise-grade solutions tailored to business needs.

Conclusion:

Goodcall redefines customer service efficiency with its AI-driven phone call automation, combining scalability, customization, and compliance to empower businesses of all sizes.