Doks
Doks: AI-Powered Chatbot for Smarter Customer Support and Documentation
Category: Chat
Price Model: Freemium
Audience: Business
Trustpilot Score: 0
Trustpilot Reviews: N/A
Our Review
Doks: AI-Powered Chatbot for Smarter Customer Support and Documentation
Doks is an AI chatbot solution designed to integrate seamlessly into websites and documentation, providing customized answers to user queries. It empowers businesses to reduce support ticket volume by handling 40-70% of inquiries autonomously, leveraging advanced AI models like ChatGPT. Ideal for customer support, lead generation, and knowledge management, Doks offers a user-friendly setup with extensive customization options. Its ability to train on diverse content sources and adapt to organizational guidelines makes it a versatile tool for improving user engagement and operational efficiency.
Key Features:
- AI-Powered Support: Handles 40-70% of support tickets autonomously using ChatGPT.
- Content Training: Trains on website URLs, XML-sitemaps, or pasted text/documents.
- Customization: Brand colors, UI, and chatbot language preferences can be tailored.
- Lead Generation: Includes form templates for support tickets, sales, and more.
- White-Label Option: Available on Enterprise plans for full brand integration.
- Multilingual Support: Chatbot language preferences and content can be customized.
- No Limits: Unlimited documents, users, and retraining opportunities.
- Analytics: Tracks usage and provides insights for optimization.
- Free Trial: 7 days with 20 message credits, 400,000 characters, and 1 lead form.
- 2-Minute Setup: No credit card required for initial deployment.
Pricing:
Doks offers a freemium model with a free trial and paid plans (Starter, Premium, Ultimate, Enterprise, Open-Source) tailored to different business needs.
Conclusion:
Doks is a powerful AI chatbot tool that streamlines customer support and enhances user experience through intelligent automation, making it an essential asset for businesses seeking efficiency and scalability.
