Netomi's AI: Transforming Customer Service with Intelligent Automation

Netomi's AI is an advanced Agentic AI platform designed to deliver proactive and preemptive customer experiences. Trusted by leading brands, it leverages sanctioned generative AI and LLMs to ensure brand safety while resolving 80%+ of customer service inquiries. The platform integrates seamlessly with existing systems, offering enterprise-grade security and multilingual support. Its features include AI-driven automation, real-time monitoring, and omnichannel capabilities, making it a robust solution for businesses aiming to enhance efficiency and customer satisfaction.

Key Features:

• Agentic OS: Orchestrates customer interactions with guided workflows and free-form questioning.
• AI Federated Knowledge Access: Analyzes and consolidates information across knowledge sources.
• Proactive Engagement: Enables personalized messaging and automated resolution of inquiries.
• Multi-Channel Support: Operates across email, chat, voice, social media, and more.
• Enterprise Security: Compliant with SOC2, GDPR, HIPAA, and ISO 27001 standards.
• No Code AI Studio: Offers pre-built components for customizing CX needs.
• Real-Time Optimization: Monitors and improves AI performance continuously.
• Multi-Language Capabilities: Engages customers in 100+ languages.

Pricing:

Netomi's AI offers a free tier and a paid subscription model tailored for enterprise needs.

Conclusion:

Netomi's AI is a game-changer in customer service, combining cutting-edge AI with robust security to streamline operations and elevate customer interactions. Its versatility and proven results make it an essential tool for businesses seeking innovation in CX.