Kastro Chat: Enhancing Customer Support with AI-Powered Productivity Tools

Kastro Chat is an AI chatbot designed to streamline customer support by training ChatGPT to act as a support operator. It offers an AI workspace to boost productivity with features like conversation summarization, response expansion, and rephrasing. Ideal for businesses and teams looking to automate repetitive tasks and improve efficiency, Kastro Chat provides a comprehensive solution for managing customer interactions.

Key Features:

• AI Chatbot: Trained on ChatGPT to handle support queries and repetitive questions.
• Help Center: Enables customers to find answers independently.
• Typing Suggestions: Assists customers while they type.
• Quick Replies: Streamlines response creation for support agents.
• Live Chat: Integrates with websites for real-time customer interaction.
• Website Crawler: Migrates help centers to Kastro Chat.
• AI Workspace: Includes tools for summarizing conversations, expanding replies, rephrasing answers, and generating help center articles.
• Translation & Templates: Translates customer messages and creates response templates.
• White Label & Self-Hosting: Offers flexibility for customization.
• Custom Integrations: Available for advanced users.

Pricing:

Kastro Chat offers a Free plan with 100 AI credits and access to GPT-3.5 and GPT-4. Paid plans include Starter, Professional, and Elite, with pricing starting at $35/month. GPT-4 usage incurs higher costs.

Conclusion:

Kastro Chat is a powerful AI tool that combines customer support automation with productivity-enhancing features, making it an ideal choice for businesses seeking to optimize their operations and improve customer service efficiency.