Question Base
Your team's knowledge base in Slack—get instant answers without leaving the chat.
Category: Automation
Price Model: Freemium
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
Question Base: Instant AI-Powered Answers in Slack
Question Base transforms Slack into an intelligent knowledge hub by embedding a customizable answer agent that proactively delivers instant responses to team queries. It seamlessly searches your documentation and expert conversations while capturing insights directly from Slack chats to build a living, company-wide FAQ—eliminating context-switching for employees across all business functions.
Key Features:
- Customizable AI answer agent integrated natively into Slack
- Proactive question detection with auto-search of connected docs (Notion, Confluence, Google Drive, Dropbox, HubSpot, Zendesk, Freshdesk)
- Expert response capture from Slack conversations to populate knowledge base
- Centralized company FAQ interface at questionbase.ai
- Premium support via Slack Connect included in Pro plan
- On-premise deployment and white-labeling options for Enterprise users
- Multi-workspace management capabilities
Pricing: Question Base offers a Free Starter plan ($0/user/month) with 100 saved answers, plus a Pro plan starting at $8/user/month (37% annual discount). Custom Enterprise solutions are available upon request.
Conclusion: The tool’s frictionless Slack integration and automated knowledge building make it indispensable for teams seeking faster information access without disrupting workflow—turning casual chats into structured wisdom.
