Gridspace: AI-Powered Contact Center Solutions

Gridspace is an applied AI company specializing in voice technology and AI software for contact centers. With over a decade of experience, Gridspace empowers organizations to automate routine voice tasks, enhance customer interactions, and ensure compliance through advanced conversational AI. Their platform, built by experts from SRI Speech Labs and top-tier institutions, serves leading contact centers globally.

Key Features:

• Virtual Agents: AI-driven voice assistants like Grace automate customer service tasks.
• Natural Voice & Dialog: Advanced speech and language models for lifelike interactions.
• Transcription & Analytics: Detailed call analysis and reporting tools.
• Compliance & Security: Certified with PCI, SOC 2, GDPR, HITRUST, and HIPAA.
• Scalable Solutions: Plans tailored for businesses, including enterprise-level support.
• Additional Services: Gridspace Grace, Sift, and Secure Storage for enhanced functionality.

Pricing:

Gridspace offers a free trial with no commitment. Paid plans include Essential ($90/month), Growth ($250/month), and Professional ($840/month), with custom enterprise solutions available. Pricing is based on capacity (minutes) in production.

Conclusion:

Gridspace is a trusted leader in AI-powered contact center solutions, combining cutting-edge technology with enterprise-grade security to transform customer service efficiency and scalability.