BigPanda: AI-Powered IT Operations and Incident Management

BigPanda is an AI-powered platform designed to streamline IT operations and incident management. It empowers teams to automate workflows, reduce alert noise, and improve incident resolution through intelligent insights. BigPanda caters to enterprises and IT professionals seeking to enhance operational efficiency and service availability. Its comprehensive suite of tools includes AI-driven event management, unified data integration, and advanced analytics.

Key Features:

• AI-Powered Incident Management: Automates triage and accelerates resolution with real-time insights.
• Unified Data Fabric: Standardizes and enriches data from multiple sources for cohesive analysis.
• Unified Analytics: Provides actionable intelligence to optimize IT operations.
• ServiceNow Integration: Seamlessly connects with ServiceNow for streamlined workflows.
• Biggy AI: An AI copilot that delivers actionable insights and improves decision-making during incidents.
• Professional Services: Onboarding, technical support, and solutions design tailored to enterprise needs.
• Education & Certification: BigPanda University offers training and resources for IT professionals.

Pricing:

BigPanda offers tiered service plans (Standard, Premium, Premium+) and professional services packages, tailored to enterprise needs.

Conclusion:

BigPanda is a robust solution for enterprises and IT teams looking to leverage AI for efficient incident management and operational excellence.