Delfino AI: Automating Repetitive Phone Calls for Payors and Providers

Delfino AI is an AI-powered platform designed to automate repetitive phone calls for payors and providers, streamlining tasks such as eligibility verification, prior authorization checks, and claim status follow-ups. Built for efficiency, it navigates IVRs, waits on hold, and interacts with live personnel, making it ideal for businesses in healthcare and related sectors. Its HIPAA-compliant design ensures data security, while its intuitive workflow allows users to request calls and receive responses seamlessly.

Key Features:

• Eligibility and Benefit Verification: Automates checking patient eligibility and benefits.
• Prior Authorization Checks: Streamlines the process of obtaining prior authorizations.
• Claim Status Inquiry and Follow-Up: Tracks and follows up on claim statuses automatically.
• IVR Navigation: AI can handle interactive voice response systems.
• Live Person Interaction: Capable of conversing with live personnel when necessary.
• HIPAA Compliance: Ensures data security through Vanta monitoring.

Pricing:

Details not provided.

Conclusion:

Delfino AI is a powerful solution for healthcare organizations seeking to reduce administrative burdens and improve operational efficiency through AI-driven call automation.