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Kommunicate

AI-Powered Customer Service Automation for Enterprises and Businesses

Kommunicate screenshot

Category: Automation

Price Model: Subscription

Audience: Business

Trustpilot Score: 3.2

Trustpilot Reviews: N/A

Our Review

Kommunicate: AI-Powered Customer Service Automation Platform

Kommunicate is an AI-powered customer service automation platform designed to streamline interactions across multiple channels. It empowers businesses to create no-code AI chatbots, integrate with leading AI models and CRM systems, and deliver omnichannel support. Ideal for enterprises and teams seeking to enhance customer engagement with intelligent automation, Kommunicate combines generative AI capabilities with seamless deployment options.

Key Features:

  • No-Code Chatbot Builder: Create AI chatbots without technical expertise.
  • Omnichannel Support: Reach customers via websites, mobile apps, and messaging platforms like WhatsApp, Telegram, and Viber.
  • AI-Powered Tools: Includes generative AI chatbots, Voice AI, AI Email Ticketing, and Live Chat.
  • Integration Hub: Connects with OpenAI, Gemini, Dialogflow, Zendesk, Salesforce, CRM systems, and more.
  • Enterprise-Grade Security: Complies with GDPR, SOC 2, ISO 27001, and HIPAA standards.
  • Language Support: Available in over 100 languages.
  • Bot-to-Human Handoff: Ensures smooth transitions between AI and live agents.

Pricing:

Kommunicate offers a Subscription model with plans tailored to business needs, including Lite, Advanced, and Enterprise tiers (custom pricing for Enterprise).

Conclusion:

Kommunicate is a robust solution for businesses aiming to elevate customer service through AI-driven automation, combining flexibility, scalability, and advanced features for seamless interactions.

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