Avoca.ai: Revolutionizing Customer Service for Home Services Businesses

Avoca.ai is an AI-powered Customer Service Representative (CSR) solution tailored for home services companies, enabling 24/7 automated call handling, seamless job booking and rescheduling, and intelligent follow-ups—all while improving customer engagement and operational efficiency. Designed for scalability and integration with industry-leading platforms like ServiceTitan, HubSpot, Salesforce, and Workiz, Avoca.ai ensures consistent lead conversion, reduces abandoned calls, and delivers actionable performance insights through full call quality assurance and grading. Trusted by top players in the home services sector, it has driven up to a 70% increase in booking rates, boosted Net Promoter Scores by 62%, and helped businesses grow revenue by $170K without hiring extra staff.

Key Features:

• 24/7 Automated Call Handling
• Seamless Integration with ServiceTitan, HubSpot, Salesforce, Workiz, and more
• Website-Based Lead Booking and FAQ Responses
• Outbound Text Follow-Ups and Maintenance Scheduling Calls
• Automatic Call Grading and Quality Assurance
• Real-Time Job Booking and Rescheduling Based on Technician Availability
• Intelligent Routing of Unanswered Calls to Prevent Abandonment
• Performance Insights and Data-Driven Analytics
• Scalable After-Hours Customer Service Without Additional Staff
• Revenue Growth Support Through Enhanced Conversion Rates

Pricing: Avoca.ai offers a free trial to experience its full capabilities, making it accessible for businesses to test its impact before committing.

Conclusion: Avoca.ai is a transformative AI tool that empowers home services businesses to deliver round-the-clock, high-quality customer service with minimal overhead—proven to boost bookings, improve customer satisfaction, and drive measurable revenue growth.