Unitary.ai: Transforming Operations with AI-Powered Virtual Agents

Unitary.ai is a cutting-edge platform developed by Unitary Ltd that leverages AI Virtual Agents—powered by advanced multimodal models and fine-tuned LLMs with RAG—to automate complex back-office and trust & safety operations seamlessly within existing workflows. Designed for zero engineering effort and zero upfront costs, it enables organizations to scale operations efficiently while maintaining human-level accuracy through expert oversight, SLAs, and continuous model retraining. Ideal for platforms managing high volumes of user-generated content, Unitary.ai excels in marketplaces, social media, dating apps, and insurance environments, reducing operational costs by at least 30% from day one and accelerating task completion by up to 5x. With robust security certifications (SOC 2 Type II and ISO 27001), real-time policy updates, and context-aware AI for nuanced decision-making, it’s a trusted solution for operations leaders seeking sustainable, ethical, and scalable automation.

Key Features:

• Virtual Agents (Virtual Moderators): AI-driven agents that automate trust & safety and back-office workflows with human oversight.
• Zero Integration Required: Operates within existing tools and processes without changes or engineering effort.
• Multimodal AI Processing: Combines language, vision, and audio analysis for comprehensive content classification.
• Fine-Tuned LLMs & VLMs: Enhanced with retrieval-augmented generation (RAG) using text and image embeddings.
• Proprietary Multimodal Models: Optimized for efficient and accurate content filtering and detection.
• Human-in-the-Loop Accuracy: Ensures human-level precision with contractual guarantees and independent QA.
• Continuous Improvement: Daily feedback loops and automated retraining keep models adaptive and up-to-date.
• Same-Day Policy Updates: Enables rapid response to evolving content policies and regulations.
• Proactive Trend Detection: Identifies emerging risks and patterns in user-generated content before they escalate.
• Cost Reduction from Day One: Achieves at least 30% cost savings, with pricing decreasing at scale.
• 24/7 Operational Efficiency: Processes tasks around the clock, significantly faster than human-only teams.
• Unitary Standard: An off-the-shelf classifier for video speech in multiple languages.
• Deepfake & Content Safety Detection: Built-in capabilities to detect harmful or synthetic content.
• Scalable Automation: AI agents gradually take over tasks, escalating to humans when needed, enabling team scaling without hiring.
• Compliance & Security: SOC 2 Type II and ISO 27001 certified, ensuring trust and data protection.

Pricing: Unitary.ai operates on a per-task pricing model with no upfront costs and zero engineering effort required. Pricing scales efficiently with volume, offering significant cost reductions as operations grow. A free 30-minute demo is available to explore the platform’s capabilities.

Conclusion: Unitary.ai stands out as a transformative, human-centric automation platform that delivers unmatched speed, accuracy, and scalability for trust & safety and operational workloads—making it a top-tier choice for forward-thinking organizations in 2024.