Bakstage.ai: Revolutionizing Live Video Sales and Customer Service with Agentic AI

Bakstage.ai is a cutting-edge Agentic AI platform designed to transform 1:1 live video interactions for sales and customer service by seamlessly blending AI agents with human collaboration. Ideal for businesses seeking to scale personalized engagement, it delivers intelligent, real-time support through features like 24/7 live AI Concierge Agents, video calling, text chat with attachments, and advanced analytics. The tool enhances customer experiences with smart scheduling, calendar integrations (Outlook, Google), screen sharing, call replay, and detailed post-call insights, including sentiment analysis and AI-generated summaries with action items. With robust enterprise capabilities like RAG-based knowledge bases, CRM and e-commerce integrations, SSO, private cloud deployment, and API access, Bakstage.ai supports both growing teams and large organizations in maintaining high-quality, data-driven client interactions.

Key Features:

• Live AI Concierge Agents (24x7 availability)
• Live video calling with screen sharing
• Real-time text chat with file attachments
• Agent and group scheduling
• Calendar integrations (Outlook, Google)
• Video recorded messaging
• Realtime call notifications
• Email & Slack notifications
• Post-call feedback collection
• Video call replay and transcripts
• Call summaries with action items and follow-ups
• Sentiment and emotional analysis for agents and customers
• AI-powered insights for performance improvement
• RAG-based AI knowledge base (Enterprise)
• Document and web link support (Enterprise)
• Audio/video file support (Enterprise)
• Multi-agent call support (Enterprise)
• SSO integration (Enterprise)
• Private cloud option (Enterprise)
• CRM and e-commerce integrations (Enterprise)
• API integrations (Enterprise)
• Custom interactions (Enterprise)
• Priority support (Enterprise)
• Dedicated account manager (Enterprise)

Pricing: Bakstage.ai offers a Starter Plan at $499/month with 250 interactions, 180 days of data retention, and data export. The Enterprise Plan starts at $4,999/month and includes all advanced features, making it ideal for organizations with complex workflows and scalability needs.

Conclusion: Bakstage.ai stands out as a powerful, intelligent solution for businesses aiming to elevate live video customer interactions with AI-driven efficiency, real-time insights, and seamless human-AI collaboration.