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hello24.ai

hello24.ai turns WhatsApp into a powerful e-commerce and marketing engine with AI-driven automation and seamless integrations.

hello24.ai screenshot

Category: Automation

Price Model: Freemium

Audience: Business

Trustpilot Score: N/A

Trustpilot Reviews: N/A

Our Review

hello24.ai: Transform Your E-Commerce with AI-Powered WhatsApp Commerce

hello24.ai is a powerful, no-code conversational commerce platform that leverages WhatsApp's global reach to drive sales, automate marketing, and streamline customer support for e-commerce businesses. Built as an official Meta Tech Partner, it delivers intelligent automation through pre-built AI-driven chatbot flows, enabling seamless shopping experiences directly in chat. With deep integrations into Shopify, WooCommerce, Zoho CRM, Google Sheets, and Instagram, hello24.ai empowers brands to engage customers 24/7, recover abandoned carts, convert COD orders to prepaid, and deliver hyper-personalized messaging at scale—all within a secure, enterprise-grade environment.

Key Features:

  • WhatsApp Commerce: Enable full shopping experiences directly in WhatsApp, including product search, details, and checkout.
  • WhatsApp Chatbot: No-code, visual drag-and-drop builder for instant deployment in under 5 minutes.
  • Auto Checkout & Pay on WhatsApp: 2-click payment integration with major gateways and UPI-only options for frictionless transactions.
  • Abandoned Cart Recovery: Automated, customized WhatsApp messages to re-engage lost customers.
  • Lead Generation & Qualification: Workflow-powered chatbots for capturing and nurturing leads around the clock.
  • Multilingual Chatbots: Deliver personalized messaging based on language, location, and behavior.
  • Rich Media & Carousel Templates: Use images, videos, brochures, and catalogs to enhance engagement.
  • Interactive Messaging: Emojis, CTA buttons, quick replies, and guided flows for dynamic conversations.
  • Unified Conversation & Conversion Interface: Centralized dashboard for managing chats and sales in one place.
  • Real-Time Campaign Analytics: Track clicks, engagement, and sales performance with detailed insights.
  • WhatsApp Forms: Capture leads and customer data efficiently through interactive forms.
  • Message Scheduling & Bulk Campaigns: Automate outreach with timely, targeted messaging.
  • CRM & Service Desk Integrations: Sync with Zoho CRM, Shopify, WooCommerce, Google Sheets, and Instagram.
  • Multi-Agent Inbox: Collaborative workspace for sales and support teams with real-time hand-off to human agents.
  • Agent Routing & Automation: Auto-assign agents based on triggers, filters, and keywords.
  • Developer APIs & Custom Integrations: Full API access for advanced automation and developer flexibility.
  • Enterprise-Grade Security: ISO 27001:2013 certified, with AES-256 encryption for data at rest and SHA-256 encrypted HTTPS for data in transit.
  • Free Tools: Includes free WhatsApp QR Code Generator and free WhatsApp Link Generator.
  • Free Conversations: Up to 25,000 free conversations per month with quick setup.
  • Zero Setup Charges: No upfront fees for WhatsApp API integration.
  • 1:1 Guided Onboarding: Personalized onboarding to accelerate deployment.
  • Free Shopify & WooCommerce to WhatsApp Integration: Easy, seamless setup for e-commerce platforms.
  • Free Instagram DM Integration: Expand reach beyond WhatsApp to Instagram messaging.

Pricing: hello24.ai offers a freemium model with up to 25,000 free conversations per month, making it accessible for startups and small businesses. Paid plans include Growth ($40/month or ₹3,000/month), PRO ($75/month or ₹6,000/month), and Enterprise (custom pricing), all with quarterly and yearly options and discounts. The platform is free to start, with scalable pricing based on usage and business needs.

Conclusion: hello24.ai is a standout solution for e-commerce brands aiming to boost conversions and customer engagement through WhatsApp. With its intelligent automation, seamless integrations, and strong security, it delivers a future-ready, high-impact platform that helps businesses increase sales by up to 3x and achieve 95% message open rates—making it a must-have tool for modern digital commerce.

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