Smartly.ai
Smartly.ai empowers businesses to build and deploy intelligent, multilingual AI agents for customer service in just 14 days—no code required.
Category: AI Detection
Price Model: Trial
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
Smartly.ai: Empowering Businesses with No-Code Conversational AI
Smartly.ai is a powerful no-code platform designed for businesses to effortlessly build, deploy, and monitor ChatGPT-like AI agents for customer service, automating up to 80% of routine inquiries with 24/7 availability. Leveraging advanced Retrieval Augmented Generation (RAG) technology, it enables rapid development—custom AI agents can be created in just 14 days—while supporting responses in over 70 languages without translation. The platform excels in understanding natural language, even with typos or grammatical errors, ensuring seamless user interactions. With comprehensive tools like knowledge base management, satisfaction surveys, conversation history, detailed analytics, and observability, Smartly.ai offers an all-in-one solution for managing AI-driven customer experiences. It integrates with top-tier LLMs including OpenAI, Mistral.AI, Anthropic, Cohere, and Google Gemini, and can be deployed across websites, mobile apps, Messenger, WhatsApp, and X (formerly Twitter). Designed for enterprise scalability, it supports team collaboration, role management, and Single Sign-On (SSO), making it ideal for large organizations. Backed by a strong foundation since 2012 and serving over 50 enterprise clients across 15+ countries, Smartly.ai combines innovation, reliability, and sustainability—evidenced by its green AI initiatives. With expert support, training sessions, and extensive documentation, it ensures smooth onboarding and long-term success.
Key Features:
- No-code development of ChatGPT-like AI agents
- 24/7 automated customer service
- Advanced RAG technology for faster deployment and accurate responses
- Multilingual support across 70+ languages without translation
- Natural language understanding with typo and grammar tolerance
- Custom AI agent development in as little as 14 days
- All-in-one management platform with knowledge base, surveys, and conversation history
- Detailed activity reports and real-time analytics
- Compatibility with major LLMs: OpenAI (GPT-3.5, GPT-4, GPT-4 Turbo, GPT-4o), Mistral.AI (Mistral 7B, 8X 7B), Anthropic (Claude 3 Opus, Sonnet, Haiku), Cohere (R+, others), and Google (Gemini)
- Deployment across multiple channels: website, mobile app, Messenger, WhatsApp, and X (formerly Twitter)
- Team collaboration tools with role management and SSO integration
- Voicebots for intelligent voice interactions
- Tools / Function Calling for dynamic task execution
- Observability and performance monitoring
- Dedicated Customer Success support and complimentary training
- Comprehensive documentation, tutorial videos, and a dedicated support center
- Green AI initiatives and sustainable growth focus
Pricing: Smartly.ai offers a tailored pricing model based on business needs, with a free trial available to experience the platform’s full capabilities before committing.
Conclusion: Smartly.ai stands out as a versatile, enterprise-ready conversational AI platform that combines speed, scalability, and multilingual intelligence—making it an ideal choice for organizations aiming to enhance customer service through powerful, no-code AI agents.
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