zoom.ai: Powering 24/7 Customer Engagement with Intelligent AI Workforce

zoom.ai is an AI-powered customer engagement platform designed to streamline lead capture, appointment booking, and customer interaction across multiple channels—including phone, chat, text, and web. Built by Vendasta, it empowers businesses with a suite of specialized AI agents such as the AI Receptionist, AI Reputation Specialist, and AI Content Writer, all of which learn brand specifics, remember customer interactions, and work seamlessly across teams. Ideal for digital agencies, franchisors, MSPs/VARs, publishers, SaaS providers, and enterprise businesses, zoom.ai integrates with tools like Yesware and offers white-label CRM, email and SMS marketing, and automated reporting for a cohesive, scalable customer experience.

Key Features:

• AI Receptionist: Automates lead capture and appointment booking with intelligent responses.
• AI Reputation Specialist: Generates and manages review responses and requests.
• AI Content Writer: Drafts and schedules content for websites, blogs, and social media.
• Multi-Channel Engagement: Operates across phone, chat, text, and web for consistent customer interaction.
• Brand-Specific Learning: Adapts to unique brand voice, policies, and customer preferences.
• Customer Memory: Remembers past interactions to deliver personalized service.
• White-Label CRM: Offers customizable CRM solutions for agencies and enterprises.
• Email & SMS Marketing Automation: Enables targeted outreach and follow-ups.
• Automated Reporting: Provides real-time insights and performance analytics.
• Integration with Sales Tools: Works with platforms like Yesware for enhanced email tracking.

Pricing: zoom.ai offers a trial-based pricing model, allowing businesses to test its AI workforce capabilities before committing.

Conclusion: With its intelligent, multi-functional AI agents and seamless integrations, zoom.ai delivers a powerful, scalable solution for modern customer engagement—perfect for growing businesses and agencies aiming to automate and enhance their customer interactions around the clock.