Newo.ai
Create human-like AI Employees in minutes to automate bookings, customer service, and lead management across all channels.
Category: Automation
Price Model: Freemium
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
Newo.ai: Your 24/7 AI Employee for Smarter Business Operations
Newo.ai is a revolutionary AI automation platform that empowers small and medium businesses to create human-like AI Employees in under 3 minutes, transforming customer interactions across multiple channels. Designed specifically for industries like restaurants, cleaning services, home services, dental practices, fitness studios, hospitality, and HVAC/plumbing, Newo.ai enables businesses to capture, nurture, and service leads around the clock—handling bookings, scheduling, instant estimates, outbound reminders, customer inquiries, and even transferring calls to human managers when needed. With seamless integration into Google Maps, booking systems, CRMs, and PMS platforms, and the ability to learn from your website or business profile, Newo.ai delivers a truly hands-free, scalable solution that operates across phone, SMS, email, Instagram, WhatsApp, and live chat. Its no-code, low-code customization options and real-time behavior adjustments make it accessible to non-technical users, while its proprietary Newo Magic Browser and API ensure instant deployment. Backed by a 24/7 Human In the Loop Support Center and a proven 99.6% Lead Success Score, Newo.ai is like "WordPress for AI Agents"—a powerful, flexible, and intuitive tool that drives up to 20% revenue growth per location and helps businesses never miss a lead again.
Key Features:
- Instant AI Employee Creation: Build human-like AI agents in under 3 minutes using automatic website or Google Maps analysis.
- Omnichannel Communication: Supports phone calls, SMS, live chat, email, Instagram, WhatsApp, Facebook, ManyChat, and more.
- 24/7 Availability: Operates continuously during off-hours, weekends, and peak overflow periods.
- Smart Lead Handling: Manages bookings, scheduling, price estimates, and customer service with natural, human-like interactions.
- Automated Outbound Calls: Schedules event invitations, promotions, and reminders without manual effort.
- Seamless Integrations: Connects automatically to booking systems (e.g., OpenTable, Resy, Tock) and supports custom integrations with CRM/PMS tools like ServiceTitan, Housecall Pro, Athenahealth, and Dentrix.
- Multi-Location Support: Enables unified AI call centers with location-specific responses and cross-location booking recommendations.
- Real-Time Behavior Adjustments: Modify agent behavior instantly without coding—ideal for dynamic business needs.
- Call Transfers to Humans: AI Employees can escalate calls to human managers upon guest request.
- Live Chat & SMS Integration: Built-in live chat system included at no extra cost.
- Comprehensive Analytics: Access call recordings, transcripts, and conversation summaries via a dedicated business portal.
- Proprietary Newo Magic Technologies: Newo Magic Browser and API enable rapid, secure, and intelligent deployment.
- Language Support: AI Employees can communicate in multiple languages.
- Phone Number Retention: Keep your existing business number by forwarding calls to Newo.ai’s AI number.
- Scalable for Unlimited Calls: Handles unlimited simultaneous calls with no performance drop.
- Human-in-the-Loop Support: 24/7 real-time support for complex or edge-case scenarios.
- Flexible Customization: Three-tier model (settings, no-code, low-code) for tailored agent behavior.
- Task Automation via UI Simulation: AI Agents perform real tasks by simulating keyboard and mouse actions.
- Industry-Specific Workflows: Pre-built automation for restaurants (table bookings, catering, cancellations), home services, dental offices, fitness centers, and more.
- White-Label & Partner Ready: Designed for AI automation partners, marketing agencies, and technology companies seeking integrations.
Pricing: Newo.ai offers a freemium model with free AI Agent creation available before subscription activation. Subscription plans include Small ($99/month), Medium ($299/month), Large ($499/month, Most Popular), Corp ($799/month), and Enterprise (Custom). Monthly session limits apply, with additional sessions priced per use. Professional services are available for custom integrations starting at $65/hour. Businesses can cancel monthly plans at any time with no annual contract.
Conclusion: Newo.ai is a game-changing AI automation platform that brings intelligent, scalable, and human-like customer service to small and medium businesses across high-touch industries. With its lightning-fast setup, omnichannel reach, and powerful integrations, it’s an ideal solution for growing businesses looking to boost revenue, improve service, and reduce missed opportunities—all without needing to code.
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