Zigment.ai: The Future of AI-Powered Customer Journeys

Zigment.ai is an AI-First Customer Journey Platform designed to revolutionize customer operations with agentic AI workflows that adapt to mood, intent, and urgency. Built for the modern, AI-native era, it empowers businesses to automate sales, support, nurturing, and retention across multiple channels—web-chat, WhatsApp, SMS, email, voice, and social media DMs—without requiring code, thanks to its intuitive drag-and-drop interface. At its core is the proprietary Conversation Graph™, a unified data layer that captures every interaction—clicks, chats, emotions, decisions—in a single, query-ready timeline, enabling hyper-personalized, empathic engagement with no rigid templates. The platform supports 10+ languages and integrates seamlessly with top tools like Salesforce, HubSpot, Stripe, Google Ads, and Meta Ads, ensuring enterprise-grade security and compliance through external guardrails and private data handling. Trusted by companies such as Godrej Properties and Give.org, Zigment.ai drives measurable revenue growth with an average 1200% ROI and improves conversion rates by 28%, while saving over 200,000 human hours in just three months. It’s ideal for performance marketing in D2C wellness and healthcare, helping brands turn customer intent into lasting loyalty.

Key Features:

• Agentic AI Workflows: AI agents that qualify, nurture, and sell autonomously across channels based on mood, intent, and urgency.
• Drag-and-Drop Workflow Automation: No-code interface for building and managing customer journey automations.
• Conversation Graph™: Proprietary data layer storing clicks, chats, emotions, intent, and decisions in a unified, real-time timeline.
• Omnichannel Engagement: Supports web-chat, WhatsApp, SMS, email, voice, Instagram/Facebook DMs, and future OAuth-integrated platforms.
• Empathic, No-Template Communication: Dynamic, human-like interactions tailored to individual customer behavior and emotions.
• Multilingual Support: Operates across 10+ languages for global reach and inclusivity.
• Enterprise Security & Compliance: Proprietary data stays private; no sharing on public domains; external guardrails prevent hallucinations.
• Real-Time Traceability & Visibility: Full transparency into data flow, agent actions, and campaign costs.
• Revenue-Driven AI Agents: Goal-oriented automation that delivers measurable uplift in sales and conversions.
• Extensive Integrations: Works with Salesforce, HubSpot, Stripe, PayPal, Razorpay, Gmail, Outlook, Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads, Pinterest Ads, Mailchimp, Calendly, Cal.com, Zoho CRM, Pipedrive, Freshsales, Notion, Monday.com, ClickUp, Google Analytics, Mixpanel, Amplitude, Typeform, JotForm, and more.
• Free AI Tools: Includes Easy Copy AI (Chrome extension for copy generation), QR Generator, and WhatsApp Widget—accessible at no cost.
• Agentic Readiness Test: A diagnostic tool to assess how prepared a business is for agentic AI adoption.

Pricing: Zigment.ai offers a freemium model with free tools like Easy Copy AI, QR Generator, and WhatsApp Widget, while its core platform is available via subscription with enterprise pricing tailored to business needs.

Conclusion: Zigment.ai stands at the forefront of AI-native customer engagement, combining intelligent automation, deep personalization, and robust security to deliver exceptional results across sales and customer support—making it a transformative solution for forward-thinking brands aiming for sustainable growth and higher conversions.