ChatGen
ChatGen boosts customer acquisition and support with intelligent, multi-channel conversational bots.
Category: Automation
Price Model: Trial
Audience: Business
Trustpilot Score: 0
Trustpilot Reviews: N/A
Our Review
ChatGen: Transform Your Customer Engagement with Intelligent Conversational AI
ChatGen is a powerful, hybrid chatbot platform designed to enhance customer acquisition, drive conversational sales, and streamline customer support across multiple channels including WhatsApp, Messenger, Twitter, Slack, and website live chat. Built by DbyDx Technologies Private Limited, it empowers small and medium businesses with smart conversational landing pages, embedded bots, and automated lead qualification, all backed by advanced Natural Language Processing. With real-time visitor tracking, intelligent routing, and seamless integrations via one-click connections to tools like Salesforce, HubSpot, Zapier, and Google Analytics, ChatGen helps businesses improve conversion rates and operational efficiency. Trusted by over 500 companies across industries such as E-commerce, SaaS, Real Estate, Insurance, HR, and Healthcare, it has already processed 50M+ messages and captured 200K+ leads. The platform offers a free trial with no credit card required, making it easy to test its capabilities. Whether you're optimizing PPC campaigns, boosting click-to-action rates, or automating 80% of customer queries, ChatGen delivers measurable results with minimal setup.
Key Features:
- Conversational landing pages with custom branding
- Multi-channel support: WhatsApp, Messenger, Twitter, Slack, and website live chat
- Embedded chatbots for websites and blog pages
- Conversational ads to increase CTR on marketing platforms
- Real-time live view of website visitors
- Intelligent routing for efficient query handling
- Automated lead qualification and smart meet booking
- UTM tracking and campaign analytics
- Saved replies and file attachments
- Calendar integration and auto meet scheduling
- IP whitelisting and FAQ bot (Business Pro and above)
- AI Bot Builder (Beta) in Business Elite plan
- Extensive analytics with overall, individual, and meeting reports
- Integrations with Google Analytics, WordPress, Salesforce, HubSpot, Zapier, Slack, WhatsApp, and webhooks
- 24/7 support and onboarding assistance
Pricing: ChatGen offers a freemium model with a free trial available (no credit card required). Paid plans include Starter ($79/month), Business ($149/month), Business Pro ($199/month), and Business Elite (Custom). Additional conversations are priced at $15 per 500. All plans include dedicated support, onboarding, and 24/7 availability.
Conclusion: ChatGen stands out as a versatile and intelligent conversational platform that combines automation, analytics, and multi-channel engagement to deliver real business impact—ideal for teams looking to scale customer interactions with minimal friction.
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