ContactSwing.ai
ContactSwing.ai delivers intelligent, no-code AI voice agents to automate customer service, sales, and HR interactions across industries.
Category: Automation
Price Model: Freemium
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
ContactSwing.ai: Revolutionizing Business Communication with AI Voice Agents
ContactSwing.ai is an intelligent, no-code AI voice answering assistant that enhances customer engagement and operational efficiency across industries like real estate, recruitment, healthcare staffing, restaurants, and car dealerships. Designed for seamless integration with platforms such as GoHighlevel, Twilio, HubSpot, Microsoft, Google, Azure, and Sendgrid, it delivers 24/7 support through customizable AI agents with emotional intelligence, multilingual capabilities, and smart automation. From outbound calling campaigns to automated email and appointment booking, ContactSwing.ai streamlines workflows with real-time call transcription, sentiment analysis, and searchable transcripts. Its robust analytics and enterprise-grade security—including GDPR compliance, data encryption, SSO/SAML authentication, and audit logs—make it ideal for businesses seeking scalable, secure, and intelligent communication solutions.
Key Features:
- AI Voice Receptionist: 24/7 automated answering for incoming calls with natural, human-like interactions.
- AI Sales Call Assistant: Engage leads intelligently with pre-programmed sales scripts and real-time insights.
- AI HR Solutions: Automate candidate screening, scheduling, and follow-ups in recruitment and staffing.
- AI Customer Service: Deliver instant, empathetic responses to customer inquiries across multiple languages.
- No-Code Agent Creation: Easily build and customize AI voice agents without technical skills.
- Multilingual Support: Serve diverse audiences with language capabilities across global markets.
- Intelligent Interaction & Emotional Intelligence: AI agents understand tone and context to improve user experience.
- Smart Automation: Automate appointment booking, email follow-ups, and lead routing.
- Outbound Calling Campaigns: Proactively reach customers with scheduled, personalized calls.
- Real-Time Call Transcription: Instantly convert voice calls into searchable text.
- Sentiment Analysis: Gauge caller emotions and adjust responses accordingly.
- Comprehensive Analytics: Track performance, call outcomes, and agent effectiveness.
- Custom Voice & Responses: Tailor agent voices and messaging to match brand tone.
- Advanced Customization: Use custom workflows for complex business logic (available in Individual, Team, and Business plans).
- SSO/SAML Authentication: Secure enterprise-level access control.
- Advanced Permissions & Audit Logs: Maintain compliance and track user activity.
- Data Processing Agreements: Available for Business and Enterprise plans to meet regulatory needs.
- GDPR Compliance: Ensures data privacy and protection for global users.
- Onboarding Assistance: Support available during setup, with enhanced help for higher-tier plans.
- Flexible Pricing with Trial: 14-day free trial with 50 AI Voice Minutes, plus free plan offering 200 minutes and basic features.
Pricing: ContactSwing.ai offers a 14-day free trial and a free plan with 200 AI call minutes, 2 workflows, and 5 actions. Paid plans include Starter ($25/month), Individual ($190/month), Team ($350/month), Business ($690/month), Agency ($1350/month), and Enterprise (custom). Annual billing provides a 15% discount. Additional AI voice minutes are priced at $0.08 per minute, with international calls requiring direct contact with sales. Unused minutes do not roll over, but unused tokens carry forward for up to 12 months. No long-term contracts are required.
Conclusion: ContactSwing.ai stands out as a versatile, user-friendly, and secure AI voice assistant platform that empowers businesses to automate and elevate customer interactions with intelligent, customizable agents—making it a powerful tool for growth, efficiency, and service excellence across multiple industries.
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