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relish.ai

relish.ai powers e-commerce growth with 24/7 AI chatbot automation for sales, support, and personalized customer engagement.

relish.ai screenshot

Category: Automation

Price Model: Freemium

Audience: Business

Trustpilot Score: N/A

Trustpilot Reviews: N/A

Our Review

relish.ai: Elevate E-Commerce with 24/7 AI-Powered Sales & Support

relish.ai is a powerful, ChatGPT-powered conversational AI assistant designed specifically for e-commerce businesses, seamlessly automating sales, support, personalization, and remarketing operations. With its intuitive setup and no-code deployment, it empowers online retailers to engage customers in real-time, deliver instant answers to product and brand FAQs, and recover abandoned carts through intelligent, personalized campaigns. Built for scalability and integration, relish.ai works effortlessly with Shopify Inbox, Klaviyo, Gorgias, and Recharge, enabling businesses to boost conversions by up to 20% and reduce support workload by over 30%. It combines advanced features like conversational search, AI-driven recommendations, and voice-enabled shopping to create a frictionless customer journey.

Key Features:

  • 24/7 Automated Sales & Support: Engage customers anytime with intelligent, instant responses.
  • Conversational Search: Guide shoppers from intent to purchase using needs-based questioning.
  • Personalized Product Recommendations: Deliver tailored suggestions based on customer behavior.
  • Abandoned Cart Recovery: Deploy instant exit cart campaigns with personalized incentives like free shipping or discount coupons.
  • AI Training & Custom FAQs: Train the AI on your brand’s unique data and policies for accurate, on-brand interactions.
  • Seamless Live Agent Handover: Transfer conversations to human agents with full context and history preserved.
  • Order Tracking & Returns Automation: Handle order updates, cancellations, and returns via chat.
  • 1-Click Reorder: Streamline repeat purchases for customers and save time for store owners.
  • Voice Assistant for Shopify: Enable voice search and instant FAQ responses for hands-free shopping.
  • Email Campaign Integration: Sync with Klaviyo for conversational remarketing and lead generation.
  • Multi-Channel Support: Works across Shopify Inbox, Gorgias, and Zendesk for unified customer service.
  • Conversational Campaigns: Run automated welcome, newsletter, in-stock, and retention campaigns.
  • No-Code Setup: Fast deployment with expert support—no technical skills required.

Pricing: relish.ai offers a 14-day free trial with no credit card needed, making it easy to test the platform risk-free. Plans range from Starter at $9/month to Pro at $99/month, Premium at $199/month, and Enterprise with custom pricing. Additional AI responses are billed at $0.04 per response (or $0.035 for Premium and Enterprise), with flexible options for growing brands and large-scale enterprises. The service is subscription-based with automatic renewal and transparent pricing.

Conclusion: relish.ai is a transformative conversational AI platform that enhances customer experience and drives e-commerce growth through intelligent automation. With its robust feature set, seamless integrations, and user-friendly design, it’s an ideal solution for online retailers aiming to scale efficiently while maintaining high service quality.

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