meiti.ai: Your 24/7 AI-Powered Customer Communication Assistant

meiti.ai is a smart, AI-driven secretarial tool designed for freelancers and businesses to streamline customer interactions by automatically answering calls, managing WhatsApp chats, and scheduling appointments—anytime, anywhere. With seamless integration across phone, WhatsApp, and websites, it ensures consistent, professional communication even outside business hours. Built on a foundation of automation, intelligent transcription, and a customizable knowledge base, meiti.ai enhances customer experience, boosts productivity, and increases conversions. Trusted by over 3,000 users and having handled more than 200,000 calls and 2 million WhatsApp messages, it’s ideal for teams seeking efficient, scalable, and human-like client engagement.

Key Features:

• AI-powered call answering with multiple voicemail options (including custom recordings and gender-specific voices)
• Automated WhatsApp chatbot for business communication
• 24/7 availability across phone, WhatsApp, and website
• Intelligent AI transcription of calls and voice messages
• AI-based qualification of customer inquiries
• Centralized inbox for managing all incoming communications
• Task and appointment scheduling within the app
• Customizable contact forms with fields like name, phone, email, date, and checkbox
• Automated follow-up requests and customer data archiving
• Cloud-based conversation archiving for long-term recordkeeping
• Team collaboration with role-based permissions and task assignment
• Knowledge base integration with AI entries (up to 500 in highest tier)
• AI summarization of inquiries for quick insights
• PDF export of resolved inquiries with watermarks (BASIC/PRO) or custom branding (SCALE)
• Integration with personal WhatsApp accounts and Facebook Business Accounts
• Routing optimization for incoming calls and messages
• Support for multiple devices (mobile and landline) with centralized call management
• Personal setup service (€199) and complete setup (€499) with coaching and configuration
• App availability on Apple App Store and Google Play Store

Pricing: meiti.ai offers a 14-day free trial, followed by three subscription plans: meiti BASIC (starting at a low entry point), meiti PRO (ideal for growing teams), and meiti SCALE (for larger operations with advanced customization). Additional setup services are available for a fee. The pricing model is best described as freemium.

Conclusion: meiti.ai is a powerful, user-friendly AI assistant that transforms customer communication with intelligent automation, seamless multi-channel support, and team collaboration—making it a must-have for professionals who want to save time, improve service, and grow their business with minimal effort.