FeedbackStream: Transforming Customer Feedback into Actionable Insights

FeedbackStream is an innovative AI tool designed to automate customer interviews for B2C brands across industries like consumer software, e-commerce, media, online education, household products, and fashion & retail. By enabling businesses to create unlimited, customized AI interview agents in just 8 minutes, it captures real-time, honest feedback through email, SMS, or website links—delivering summaries, insights, and full transcripts directly to your inbox. With a focus on efficiency, scalability, and data privacy, FeedbackStream streamlines the feedback collection process, empowering teams to instantly review, share, and act on customer voices without the time and cost of traditional interviews.

Key Features:

• AI-Powered Interview Automation: Automatically conduct in-depth customer interviews at scale.
• Unlimited AI Interview Agents: Customize agents for different products, scenarios, or customer types.
• Multi-Channel Outreach: Send interview links via email, SMS, or website integration.
• Real-Time Feedback Capture: Collect customer insights instantly as responses are received.
• Actionable Insights & Summaries: Get concise, meaningful takeaways and full transcripts delivered to your inbox.
• Instant Team Sharing: Easily review and share interview findings with your team in real time.
• Fast Setup: Create a tailored AI interview agent in just 8 minutes.
• Customer Privacy & Data Security: Built with strong privacy protections and secure handling of sensitive information.
• Flexible Credit System: Credits are used per interaction, with overage options available and adjustable.
• No Credit Card Required: Start using the Free plan with no commitment or billing details needed.

Pricing: FeedbackStream offers a Free plan with unlimited usage time and 1 agent + 10 credits, ideal for testing and small-scale use. The Starter plan ($29/month) includes unlimited agents, 120 credits, and overage pricing at $0.35 per credit. The Pro plan ($99/month) expands to 360 credits with overage at $0.30 per credit, while the Enterprise plan ($299/month) provides 1200 credits and overage at $0.25 per credit, with advanced features and support. All plans offer unlimited team seats and allow users to disable overages.

Conclusion: FeedbackStream is a powerful, user-friendly AI solution that revolutionizes how B2C brands gather and act on customer feedback—delivering deep, honest insights faster and more efficiently than ever before.