swipe.ai
swipe.ai protects e-commerce orders from loss, theft, and damage—boosting conversions and reducing support costs with AI-powered peace of mind.
Category: Business Intelligence
Price Model: Freemium
Audience: Business
Trustpilot Score: 3.7
Trustpilot Reviews: N/A
Our Review
swipe.ai: Smart Package Protection for E-Commerce Success
swipe.ai is an AI-powered order protection platform designed to safeguard e-commerce merchants and their customers by offering affordable package protection against loss, theft, and damage during shipping. Seamlessly integrated at checkout, it boosts customer confidence, reduces cart abandonment, and enhances loyalty—all while minimizing customer service burdens. With real-time analytics, fast claim resolution, and a dedicated support team, swipe.ai delivers a comprehensive, hassle-free solution that increases checkout conversions and protects merchant revenue. It's compatible with all major e-commerce platforms out of the box and requires less than 10 minutes to set up with free white-glove onboarding.
Key Features:
- AI-Powered Order Protection: Automatically safeguards shipments against loss, theft, and damage.
- Seamless Checkout Integration: Customers can opt in to protection plans during checkout with minimal friction.
- Fraud Prevention: Intelligent systems detect and prevent fraudulent claims.
- Smart Returns & Exchanges Platform: Streamlines post-purchase resolution with automated workflows.
- Real-Time Analytics Dashboard: Tracks revenue impact, conversion improvements, and claim performance.
- Fast & Free Setup: White-glove installation takes under 10 minutes with no cost to merchants.
- No Cost to Merchants for Claims: Swipe handles claim verification and resolution at no extra charge to the merchant.
- Claim Tracking & Filing Portal: Users can easily file and monitor claims online with real-time updates.
- Flexible Claim Resolution: Offers replacements (if in stock) or refunds/store credits within days of approval.
- Revenue Sharing for Merchants: Merchants earn payouts on every protection plan sold.
- Multi-Platform Compatibility: Works out of the box with every major e-commerce platform, including Shopify.
- Transparent Claims Policy: Clear guidelines on eligibility, evidence requirements, and timelines.
- Dedicated Human Support Team: Assists with claim verification and resolution for a trusted, reliable experience.
- Data Privacy & Security: Uses encryption, secure cloud storage, and strict data handling practices with no third-party tracking.
Pricing: swipe.ai operates on a freemium model, offering free setup and integration with optional paid protection plans for customers—typically around 3% of order value or a flat rate—while merchants earn revenue from each plan sold. The platform is accessible with no upfront cost, making it ideal for testing and scaling.
Conclusion: swipe.ai is a game-changing e-commerce tool that leverages AI to protect packages, reduce support overhead, and increase conversion rates—delivering peace of mind for both merchants and shoppers with a smart, scalable, and secure solution.
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