NextLevel.AI
NextLevel.AI delivers intelligent, multilingual voice AI agents for automated customer service, sales, and operations across any industry.
Category: Automation
Price Model: Freemium
Audience: Business
Trustpilot Score: 3.7
Trustpilot Reviews: N/A
Our Review
NextLevel.AI: Intelligent Voice AI Agents for Seamless Business Automation
NextLevel.AI is a powerful, no-code/low-code Voice AI Agents platform built by SPsoft that enables businesses across diverse industries—such as healthcare, insurance, eCommerce, finance, and B2B & SaaS—to automate customer interactions, sales, and operations with intelligent, multilingual AI agents. Designed for omnichannel deployment across phone, website, mobile apps, WhatsApp, and other messengers, the platform delivers real-time, low-latency conversations with adaptive learning, seamless human handoff, and deep integrations with CRMs, calendars, and enterprise systems. With a focus on scalability, security, and compliance, NextLevel.AI supports thousands of concurrent calls and offers private cloud options for enterprise clients. Its suite of pre-built agents—including AI BDRs, Appointment Scheduling, HR Assistants, and AI Health Coaches—streamlines workflows, boosts efficiency, and enhances customer engagement. The platform also empowers resellers with flexible margins, co-marketing tools, and white-labeling options, making it ideal for teams and organizations seeking to deploy AI-driven automation quickly and securely.
Key Features:
- No-code/Low-code conversation flow builder
- Omnichannel deployment (phone, website, mobile apps, WhatsApp, Facebook Messenger, SMS, email)
- AI Appointment Scheduling Agent with real-time calendar sync (Google, Outlook)
- AI BDR & Lead Qualification Agent with intent detection and CRM integration
- Multilingual support (100+ languages, automatic language detection)
- Real-time, low-latency conversational AI with adaptive learning
- Seamless escalation to human agents during complex interactions
- Private cloud deployment for enterprise data security and compliance
- Integration with 100+ systems via n8n and Zapier (HubSpot, Salesforce, Google Drive, MS SharePoint, EHR/EMR, HIS)
- Whitelabeling with custom branding and logo removal
- AI agents for healthcare (AI Health Coach, Diabetes Management Coach, Mental Health Support)
- AI agents for insurance (Table of Benefits Expert, Provider Claims Manager)
- AI for corporate training and HR assistance
- Intelligent website search and internal page linking
- Conversation memory and personalized engagement
- Automatic muting during inactivity to optimize costs
- Free prototype development within 3 days (includes 10 hours of voice credits)
- Fast deployment (as fast as 5–10 days for full product launch)
- Partnership and reseller program with up to 35% margin and recurring revenue potential
- Comprehensive compliance certifications: HIPAA, GDPR, ISO 27001, ISO 42001, CCPA, CPRA, AICPA SOC2, HITRUST (some upcoming)
- Access to a knowledge base, guides, case studies, and industry resources updated 4–8 times monthly
Pricing: NextLevel.AI offers a flexible pricing model with a free prototype and a pay-as-you-go tier starting at $10.50 per hour of voice conversation. Additional tiers (Saver, Standard, Business, Premium, Enterprise) provide increasing conversation hours and support, with higher tiers requiring 12-month contracts. Professional services such as tuning and integration are billed hourly, and custom pricing is available for clients using their own LLM/STT/TTS models.
Conclusion: NextLevel.AI stands out as a versatile, enterprise-ready Voice AI platform that combines ease of use with powerful automation, multilingual capabilities, and top-tier compliance—making it a transformative solution for businesses aiming to scale customer engagement and operational efficiency through intelligent AI agents.
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