kodexia.ai: Your 24/7 AI-Powered Sales & Support Assistant

kodexia.ai is a powerful, AI-driven chatbot platform engineered to transform customer interactions by automating sales, lead generation, and customer support with remarkable efficiency. Built on advanced natural language processing (NLP) and large language models (LLM), it handles up to 70% of customer queries autonomously, ensuring faster response times and enhanced user satisfaction. Designed for businesses across diverse industries—including sales, marketing, healthcare, finance, education, and more—kodexia.ai delivers a seamless, brand-consistent experience with customizable tone, language, and conversational strategies. Its intelligent features include real-time conversations, proactive engagement, adaptive learning, prompt engineering, and a robust knowledge base that can be updated via an intuitive admin panel. With effortless integrations across websites, WordPress, Shopify, WhatsApp, Slack, Notion, Salesforce, Zoho, and Google Sheets, the platform minimizes disruption while maximizing productivity. Real-time notifications, interaction analytics, and human handoff with AI auto-escalation ensure smooth operations and valuable customer insights. Whether you're a startup, enterprise, or freelancer, kodexia.ai provides scalable, secure, and intelligent automation that drives growth and elevates customer experience.

Key Features:

• 24/7 AI Virtual Assistance: Automates customer service and sales operations around the clock.
• Advanced NLP & LLM Integration: Delivers natural, context-aware conversations with high accuracy.
• Proactive Engagement: Initiates conversations based on user behavior to boost interaction and conversions.
• Adaptive Learning: Continuously improves responses based on real-time interactions and feedback.
• Customizable Brand Voice: Tailors responses to match your brand’s unique tone, language, and style.
• Human Handoff & AI Auto-Escalation: Seamlessly transfers complex queries to human agents when needed.
• Extensive Knowledge Base Management: Supports documents, URLs, and FAQs with easy admin updates.
• Real-Time Notifications: Sends alerts via SMS, email, or app for immediate action.
• Interaction Analytics: Tracks user behavior, satisfaction, resolution time, and distinguishes AI vs. human interactions.
• Multi-Platform Integrations: Connects with websites, WordPress, Shopify, WhatsApp, Slack, Notion, Salesforce, Zoho, and Google Sheets.
• Prompt Engineering: Fine-tunes AI behavior for optimal performance and relevance.
• Scalable Infrastructure: Ensures continuous availability and reliability with automated monitoring.
• Data Security & Compliance: Implements encryption, firewalls, and access control to protect sensitive information.
• Custom Branding & Widget Options: Available in Professional and Advanced plans for a polished user experience.
• Dedicated Account Manager: Included in the Advanced plan for personalized support.
• Training Sessions: 1 session in Professional, 2 in Advanced plans.

Pricing:

• Free Plan: Includes 500 AI responses and 500K characters in the Knowledge Base—no credit card or signup required.
• Starter: $19/month or $228/year (48-hour support SLA).
• Professional: $45/month or $540/year (24-hour support SLA, 1 training session, custom branding).
• Advanced: $99/month or $1188/year (5-hour support SLA, 2 training sessions, dedicated account manager, full customization). All plans allow for easy upgrades and offer a risk-free way to start with AI automation.

Conclusion: kodexia.ai stands out as a versatile, intelligent, and user-friendly chatbot solution that empowers businesses to scale customer support and sales operations efficiently. With its free tier, robust feature set, and enterprise-grade reliability, it’s an ideal choice for teams seeking to enhance engagement, reduce workload, and deliver exceptional customer experiences—without compromising on customization or security.