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Altek.ai

Altek.ai empowers hotels with intelligent AI assistants that boost guest service, cut costs, and increase revenue—automating operations with precision and personalization.

Altek.ai screenshot

Category: Automation

Price Model: Trial

Audience: Business

Trustpilot Score: N/A

Trustpilot Reviews: N/A

Our Review

Altek.ai: Revolutionizing Hotel Guest Experience with AI

Altek.ai is a cutting-edge AI platform designed specifically for the hospitality industry, empowering hotels with intelligent digital assistants to streamline operations and elevate guest service. By leveraging AI agents trained on hotel-specific data, Altek.ai delivers instant, multilingual responses through its AI Email Assistant, AI Booking Assistant, and 24/7 AI Chatbot—each optimized to reduce manual workload, minimize staff burnout, and boost revenue. The platform seamlessly integrates with existing systems like PMS and booking engines, ensuring real-time accuracy with live content and continuous updates via an intuitive dashboard. With robust GDPR compliance, advanced security protocols, and data-driven insights, Altek.ai supports hotels in delivering personalized concierge experiences while maintaining operational efficiency and scalability. Ongoing support and a partnership-driven approach ensure long-term success for every hotel client.

Key Features:

  • AI Email Assistant: Drafts guest email responses up to 5.7x faster by pulling real-time data on availability, pricing, and services.
  • AI Booking Assistant: Processes reservations across rooms, restaurants, and spas 4.3x faster with minimal manual input.
  • 24/7 Multilingual AI Chatbot: Acts as a digital concierge supporting over 100 languages and providing real-time assistance for dining, spa, and events.
  • Seamless System Integration: Works effortlessly with PMS, booking engines, and restaurant management systems.
  • Hotel-Specific AI Training: Customizes assistants using hotel data such as website content, URLs, and uploaded documents.
  • User-Friendly Dashboard: Enables easy updates and maintenance of AI assistant knowledge and responses.
  • Comprehensive Analytics Dashboard: Monitors performance and guest interaction metrics for continuous improvement.
  • Ongoing Support & Updates: Includes troubleshooting, system enhancements, and additional training post-implementation.
  • Data Security & Compliance: Fully GDPR-compliant with strong security measures to protect guest information.
  • Personalized Guest Experiences: Delivers tailored recommendations and concierge services based on guest preferences and behavior.
  • Revenue-Driven Optimization: Offers insights to improve service delivery, booking conversion, and overall revenue management.
  • International Data Safeguards: Ensures secure cross-border data transfers with appropriate protections.

Pricing: Altek.ai offers a free demo to experience its platform firsthand, followed by scalable subscription plans tailored to hotel size and needs.

Conclusion: Altek.ai is a transformative AI solution for hotels, combining operational efficiency, guest satisfaction, and revenue growth through intelligent, customizable, and secure digital assistants—perfect for modern hospitality businesses aiming to innovate without adding staff.

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