conversed.ai: Intelligent AI Agents for Smarter Support and Sales Automation

conversed.ai is a powerful AI platform designed to transform customer and employee support through intelligent, customizable AI agents. Built for global brands, it delivers 24/7 automated assistance across websites, WhatsApp, Microsoft Teams, and other channels, with seamless handoff to human agents when needed. The platform leverages advanced Large Language Models (LLMs) like OpenAI (ChatGPT) and Anthropic (Claude), and uses Retrieval-Augmented Generation (RAG) to train agents on client-specific content, ensuring accurate, context-aware responses. With three distinct agent tiers—Junior, Medior, and Senior—users can scale from basic query resolution to full autonomous task execution, including lead qualification, customer profile enrichment, and integration with HRIS, CRM, e-commerce, and electronic health records. Its AI Agent Optimization Studio empowers teams to fine-tune prompts, implement guardrails, and use Reinforcement Learning Through Human Feedback (RHLF) to continuously improve performance. The platform stands out with robust data security and compliance, backed by ISO 27001 and ISO 9001 certifications, and ensures all personal data is stored within the EU, fully aligned with GDPR and the AI Act. Additionally, conversed.ai offers expert AI optimization services such as design workshops, digital strategy, A/B testing, and scaling support, plus a six-week A.I. Trainer Certification Program that equips users with real-world skills and a LinkedIn-ready credential. With a free demo available and strong enterprise-grade security, conversed.ai is a future-ready solution for businesses aiming to elevate customer care, HR, IT, and sales operations.

Key Features:

• AI Agents for HR & IT Support, Customer Care, and Conversational Commerce
• 24/7 Automated Support Across Multiple Channels (Website, WhatsApp, Microsoft Teams)
• Seamless Live Chat Handoff to Human Agents When AI Cannot Resolve Queries
• Automated Ticket Creation in Absence of Live Agents
• Custom AI Agents Trained on Client-Specific Content via Retrieval-Augmented Generation (RAG)
• Integration with Leading LLMs: OpenAI (ChatGPT), Anthropic (Claude), and Others
• Three Agent Tiers: Junior (basic support), Medior (lead gen & profile enrichment), Senior (autonomous task execution)
• Deep Integrations with HRIS, CRM, CDP, E-commerce Platforms, Employee Service Management, and Electronic Health Records
• AI Agent Optimization Studio with RAG, Prompt & Guardrail Fine-Tuning, and Reinforcement Learning Through Human Feedback (RHLF)
• A.I. Trainer Certification Program (6-week course with LinkedIn-ready certificate)
• AI Optimization Services: Design Workshops, Digital Strategy, A/B Testing, Scaling Support
• Data Stored in EEA Member Countries, Fully GDPR & AI Act Compliant
• Built-in GDPR Module for Data Access, Rectification, and Deletion
• ISO 27001 & ISO 9001 Certified for Security and Quality Management
• Free Demo Available for Prospective Users

Pricing: conversed.ai offers a free demo, indicating a trial-based onboarding model, and provides tiered AI agent solutions tailored to business needs, making 'trial' the most accurate pricing representation.

Conclusion: conversed.ai is a highly secure, scalable, and intelligent AI platform that empowers organizations with advanced, compliant, and continuously improving AI agents—ideal for streamlining support, sales, and HR operations with confidence and precision.