Aurora AI: 24/7 Intelligent Customer Support for Websites

Aurora AI is a powerful AI-powered customer support automation tool designed to enhance website interactions with intelligent, natural-sounding virtual assistants. It enables businesses and individuals to provide round-the-clock support by automating replies, handling inquiries, and seamlessly integrating appointment scheduling with Google Calendar. Built with cutting-edge models like GPT-3.5-Turbo, GPT-4o, and GPT-4.1, Aurora AI supports training via website content, PDFs, and Excel sheets, offering advanced customization, lead capture, and chat history tracking. It’s ideal for websites using WordPress, Shopify, Squarespace, or Wix, empowering teams to save time, reduce no-shows, and improve customer experience.

Key Features:

• 24/7 automated customer support on websites
• Integration with WordPress, Shopify, Squarespace, and Wix
• Training using website content, PDF documents, and Excel sheets
• Advanced customization for tailored responses
• Lead capture functionality to collect customer information
• Full chat history viewing and management
• Appointment scheduling via chatbot with Google Calendar sync
• Customizable time slots and appointment durations (15, 30, or 60 minutes)
• User access controls: restrict interactions or ban users by IP
• Support for multiple AI models including GPT-3.5-Turbo, GPT-4o, GPT-4o-Mini, GPT-4-Turbo, GPT-o1, and GPT-4.1
• Intuitive interface for managing bookings and conversations
• Automated confirmation and cancellation notifications
• Multiple pricing tiers with free trial options

Pricing: Aurora AI offers a Free plan with 20 messages/month, 1 training file, and 1 team member, and paid tiers including Starter, Standard, and Custom plans starting at €49/month, all with a 7-day free trial. Enterprise-level solutions are available for advanced business needs with fully managed service support.

Conclusion: Aurora AI is a versatile, intelligent, and user-friendly solution that transforms website customer service with automated, human-like support and smart appointment scheduling—perfect for growing businesses and professionals seeking efficiency and scalability.