Review Pilot: Automating Google Review Management for Businesses

Review Pilot is an AI-powered platform designed to streamline the process of managing Google reviews for businesses. It automates the drafting, moderation, and posting of responses, allowing teams to focus on high-value tasks while ensuring consistent and thoughtful engagement with customers. The tool is ideal for businesses with multiple locations that need to maintain a strong online reputation, offering intelligent features that adapt to review sentiment and provide full control over the approval workflow. With a focus on team efficiency and brand consistency, Review Pilot combines AI automation with human oversight for optimal results.

Key Features:

• AI-Crafted Replies: Automatically generates thoughtful, tone-appropriate responses based on star ratings.
• Autopost for 4-5★ Reviews: Instantly posts polished replies for positive feedback.
• Approval Queue for 1-3★ Reviews: Routes negative or neutral reviews for human review and editing.
• Moderation Guardrails: Uses OpenAI Moderation and internal checks to ensure compliance and safety.
• Google Business Profile Sync: Connects once and fetches reviews daily (hourly on Pro) via Google APIs.
• Operator-Friendly Logs: Masks PII, tracks retry states, and provides weekly digests for quick oversight.
• Multi-Location Support: Manages reviews across multiple business locations with routing capabilities.
• Stripe-Powered Billing: Includes a 14-day free trial, self-serve billing portal, and subscription management.
• Simple 3-Step Setup: Connect Google, review drafts, and automate.

Pricing: Review Pilot offers a 14-day free trial with a card on file. After the trial, users can choose from two plans:

• Starter: $49/month, includes daily review fetches, autoposting for 4-5★ reviews, and moderation safeguards.
• Pro: $129/month, includes all Starter features plus hourly fetches, priority queue, multi-location routing, and audit trails.

Conclusion: Review Pilot is a powerful and efficient solution for businesses looking to maintain a strong online presence with minimal effort. By automating routine review responses while preserving human oversight for sensitive feedback, it helps teams save time, improve response consistency, and protect their online reputation.