Evidah
AI employees for customer support, knowledge management, and business automation.
Category: AI Detection
Price Model: Freemium
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
Evidah: AI Employees for Smarter Customer Support and Business Operations
Evidah is an AI-powered platform that transforms customer support and business operations by providing AI employees tailored for key functions like customer support, knowledge management, live chat, and training. Designed for businesses of all sizes, Evidah enables users to build intelligent teams with AI assistants such as Charlie (Customer Support Specialist), Emma (Knowledge Management Expert), Marquavious (Live Chat Specialist), and Sung Wen (Training Specialist). The platform combines a robust help desk, dynamic knowledge base, and advanced AI features to automate workflows, deliver instant responses, and improve operational efficiency. With no prior experience required, Evidah is ideal for startups, freelancers, and enterprises seeking scalable, 24/7 support solutions.
Key Features:
- AI Employees: Customizable AI assistants for customer support, knowledge management, live chat, and training.
- AI Help Desk: Automated ticket triage, email responses, and support management.
- AI Knowledge Base: Create and organize knowledge bases with AI-generated articles and suggestions.
- AI Live Chat: Real-time chat assistance powered by AI.
- AI Training Assistant: Onboarding and training support for teams.
- Advanced AI Email Responses: Smart, context-aware email automation.
- AI Article Creator: Generate content for knowledge bases with AI.
- Knowledge Analytics: Track and optimize knowledge base performance.
- Integration Capabilities: Connect with third-party apps and OpenAI models.
- Custom Domains & Dark Mode: Branding and user experience customization.
- Email Forwarding & Unlimited Articles: Free forever access to core features.
- Daily Reports & Regular Updates: Monitor performance and benefit from continuous improvements.
Pricing: Evidah offers a free forever plan with unlimited articles and no credit card required. For advanced features, it offers a premium plan (Evidah Q) starting at $39/month, with a basic tier available for $1/month. Users can also try the platform with a 14-day free trial and a money-back guarantee.
Conclusion: Evidah is a powerful and accessible AI solution that empowers businesses to automate customer support and knowledge management with intelligent, customizable AI employees. Its combination of free access, robust features, and user-friendly design makes it a standout choice for businesses looking to enhance efficiency and scalability without a steep learning curve.
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