AIHelp: AI-Powered In-App Support and Customer Engagement

AIHelp is a global AI platform designed to enhance customer support and product operations for mobile and web applications. Built by SHAREFUN NETWORK PTE. LTD., it offers a comprehensive suite of AI-powered tools including chatbots, in-app messaging, live chat, push notifications, and smart auto-forms. The platform supports over 40 languages and leverages machine learning for cloud-based analytics to improve customer retention and satisfaction. With a focus on automation, multichannel integration, and real-time insights, AIHelp empowers businesses to deliver personalized, efficient, and scalable support across apps, websites, and social channels. It is used by over 20,000 companies and serves 80,000+ apps with over 800 million monthly active users.

Key Features:

• AI Chatbot and In-App Messaging
• Live Chat and Help Center
• Smart Auto-Check Forms and Feedback Tools
• Push Notifications and Proactive Alerts
• Multi-Channel Support (Email, Facebook, Twitter, WeChat, etc.)
• AI Assistant for Emotion Recognition and Service Optimization
• In-App Operations and Activation Tools
• Cloud-Based Analytics and AI Insights
• Customizable SDKs for iOS, Android, Unity, Web, and More
• Automated Workflows and Load Balancing
• Multilingual Support and Translation
• ILOCALIZE for Localization Management
• Advanced Analytics and User Behavior Tracking
• AI Copilot, CRM, and AI Help Mobile App Add-ons

Pricing: AIHelp offers a 21-day free trial with no credit card required. For users with MAU < 10,000 and monthly tickets < 360, a 3-month free trial is available. Paid plans include Lite ($46/month), Professional ($56/month), AI Premium ($85/month), and Startup Team ($300/semi-annually). Plans are billed monthly or annually and can be upgraded at any time. Add-ons such as AI Copilot, Multi-channel Support, and Auto Translation are available. Payment is accepted via Visa, MasterCard, or American Express with SSL encryption and PCI Compliance.

Conclusion: AIHelp is a powerful, scalable, and intelligent customer support platform that combines AI automation with real-time analytics to help businesses enhance user engagement, reduce response times, and drive customer satisfaction across all digital channels.