board.support: AI-Powered Customer Support & Marketing Platform

board.support is a versatile AI-driven customer support and marketing platform designed to enhance business communication through intelligent chatbots, live chat systems, and automation tools. It empowers businesses of all sizes to reduce support costs, increase productivity, and deliver seamless omnichannel experiences. Built for both technical and non-technical users, board.support combines AI capabilities with robust developer tools, making it ideal for teams looking to streamline customer interactions across multiple platforms.

Key Features:

• AI-Powered Chatbots: Smart assistant with AI OpenAI chatbots, AI human takeover, AI multilingual support, and AI Q&A.
• Omnichannel Support: Integrates with WhatsApp, Messenger, Instagram, Telegram, WeChat, LINE, Viber, Zalo, WooCommerce, Slack, and more.
• AI Tools: AI saved replies, AI smart reply, AI message rewriting, AI translations, AI spelling correction, AI smart private notes, AI agent ratings, and AI chatbot training.
• Support & Ticketing: Full ticket management, queue management, routing, and knowledge base.
• Marketing & User Management: Built-in marketing tools, user management, and email piping.
• Developer-Friendly: Offers PHP, JavaScript, and REST APIs, along with web API and change log documentation.
• Deployment Options: Available as a self-hosted PHP/WordPress plugin or a cloud-based SaaS version.
• Mobile & Web Access: Includes a mobile app, progressive web app (PWA), and responsive web interface.
• Compliance & Customization: GDPR-compliant, white labeling, multilingual/RTL support.
• Live Demos: Admin, chat, tickets, articles, and WooCommerce demos available.

Pricing: board.support offers a freemium model with a free tier allowing 100 messages per month, 1 agent, and 100,000 characters for chatbot training. Premium plans start at $5 per month with increasing message quotas and agent limits, with enterprise options up to $230/month. A one-time payment option is available for the PHP/WordPress version at $59 with lifetime updates and a lifetime license.

Conclusion: board.support is a powerful, flexible, and scalable solution for businesses seeking to enhance customer engagement with AI-driven automation and seamless multi-channel support. With its comprehensive feature set, developer tools, and flexible pricing, it stands out as a top choice for both small teams and large enterprises.