help.center: AI-Powered Knowledge Base for Instant Customer Support

help.center is an AI-powered knowledge base solution designed to deliver instant customer support through intelligent AI search and AI chatbot features. Built by micro.company, it enables businesses to create branded help centers with minimal setup, offering a seamless way to automate customer inquiries and improve response accuracy. With a focus on ease of use and scalability, help.center is ideal for teams looking to enhance their support infrastructure with AI-driven tools. The platform supports one-click imports from popular help desk tools, multilingual responses, and custom domains, making it a versatile solution for businesses of all sizes.

Key Features:

• AI Search: Instantly answers customer questions using a knowledge base.
• AI Chatbot: Deploys a conversational widget on websites for 24/7 support.
• Knowledge Base: Create a public, shareable help center at yourcompany.help.center.
• Custom Domains: Brand your help center with your own domain (e.g., help.yourcompany.com).
• One-Click Import: Import articles from Intercom, Zendesk, Freshdesk, and Crisp.
• AI Learning: Automatically improves with AI FAQs, article updates, and external website training.
• OpenAI GPT-4 Integration: Powers intelligent responses with advanced language understanding.
• Multilingual Support: Scales to support multiple languages.
• Shared Inbox: Centralized ticket management for team collaboration.
• Mobile & SEO-Friendly: Optimized for mobile devices and search engines.
• Keyboard Shortcuts: Enhance productivity for support teams.
• Branding Removal: Remove help.center branding in higher-tier plans.
• Team Collaboration: Multiple help centers under one account with team access.

Pricing: help.center offers a Free tier with 50 AI answers per month, a Business plan at $19 per seat per month, and an Unlimited plan at $99 per month for the entire team. Additional AI answers beyond the limit are charged at $0.01 per answer.

Conclusion: help.center is a powerful, user-friendly AI tool that transforms customer support by combining a smart knowledge base with an intelligent chatbot. Its flexible pricing, seamless integrations, and strong AI capabilities make it a top choice for businesses seeking to automate and scale their support operations efficiently and effectively.