InboxGPT
AI-powered customer support automation for faster, smarter email replies.
Category: Automation
Price Model: Paid
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
InboxGPT: AI-Powered Customer Support Automation
InboxGPT is an AI-driven tool designed to revolutionize customer support by automating mailbox management and enhancing email response efficiency. It leverages AI to generate tailored customer service replies using website content and past interactions, enabling users to reply twice as fast. With a unified inbox that connects all Gmail accounts, InboxGPT supports team collaboration, allowing colleagues to answer messages together. The tool continuously learns from user behavior and website data to improve response accuracy and offers AI-assisted writing in multiple languages, including Dutch. Built with OpenAI models and a vector database, InboxGPT ensures intelligent, context-aware email automation while maintaining high standards of security and data privacy.
Key Features:
- AI-Powered Email Responses: Generates intelligent, context-aware replies using website content and previous interactions.
- Unified Inbox: Connects all Gmail accounts into a single, centralized inbox for streamlined management.
- Team Collaboration: Enables multiple team members to invite and answer messages together.
- AI-Assisted Writing: Supports writing in multiple languages, including Dutch.
- Continuous Learning: Improves response accuracy by learning from user interactions and website content.
- Automated Mailbox Management: Automates routine email tasks to save time and increase efficiency.
- Security & Privacy: Features end-to-end encryption, secure data storage, and compliance with GDPR and other regulations.
- Scalable Plans: Offers flexible pricing for teams and enterprises, including custom enterprise features.
Pricing: InboxGPT offers a Growth plan at $29/user/month and an Enterprise plan with custom features like SAML Single Sign-On and enterprise-level support. The platform provides unlimited messages and storage with no additional cost per email or end user. Non-profits, charities, and educational institutions receive a 15% discount. Subscriptions can be canceled monthly, though there is no free trial.
Conclusion: InboxGPT is a powerful, intelligent solution for businesses seeking to streamline customer support and enhance team productivity. Its AI-driven automation, collaborative features, and robust security make it an ideal tool for modern customer service operations, offering scalable and efficient email management for teams of all sizes.
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