Posh AI: Transforming Financial Institutions with AI-Powered Solutions

Posh AI is a specialized AI platform built for financial institutions, including banks and credit unions, by financial and AI experts. Designed to enhance both customer and employee experiences, Posh AI delivers intelligent solutions for contact centers, customer self-service, digital support, and smarter search. The platform features a suite of AI products—such as Voice Assistant, Digital Assistant, Posh Answers, Knowledge Assistant, and Training Simulator—alongside Posh Portal, a leading no-code portal for AI management. Built on the REALM™ AI model orchestration engine, Posh AI ensures seamless integration with existing systems while prioritizing security, privacy, and compliance with industry standards like SOC 2 Type II and CSA STAR Level 1. With over 200 deployments and 100+ financial institution clients, Posh AI empowers financial organizations to modernize their digital experiences and drive operational efficiency.

Key Features:

• Voice Assistant: AI-powered voice interactions for customer support.
• Digital Assistant: AI-driven digital support across multiple channels.
• Posh Answers: Intelligent response generation for customer queries.
• Knowledge Assistant: Tools for managing and delivering institutional knowledge.
• Training Simulator: AI-based training platform for employee development.
• Posh Portal: No-code AI management portal for seamless deployment and oversight.
• Real-World NLP Training: Models trained on actual banking conversations for high accuracy.
• Secure & Compliant: Built with security, privacy, and compliance at its core.
• Industry-Specific AI: Tailored for financial institutions with deep domain expertise.
• Seamless Integrations: Connects with existing solutions for easy adoption.
• Multi-Channel Support: Covers contact centers, self-service, digital support, and more.

Pricing: Posh AI offers a free trial to experience its AI capabilities, with enterprise pricing available upon request. The platform is designed for financial institutions seeking scalable, secure AI solutions.

Conclusion: Posh AI stands out as a pioneering AI platform in the financial sector, combining domain-specific expertise with cutting-edge AI technology to deliver secure, scalable, and impactful solutions for banks and credit unions.