AIPEX Virtual Concierge: Revolutionizing Guest Engagement in Hospitality

AIPEX Virtual Concierge is an AI-powered platform designed to enhance guest experiences in hotels and vacation rentals through smart, voice-enabled interactions. It delivers a self-service virtual concierge solution that integrates seamlessly with guest phones, in-property devices, and Amazon Echo devices, enabling guests to control room features, access personalized recommendations, and receive AI-drafted responses—all via natural voice commands. The platform supports integration with major PMS providers like Guesty, Hostaway, and OwnerRez, and offers features such as digital signage, device management, and guest review via voice. With its focus on automation, guest satisfaction, and operational efficiency, AIPEX empowers hospitality providers to drive additional revenue, save time, and delight guests with a modern, tech-driven approach.

Key Features:

• Voice-Controlled Interactions: Natural voice queries with Alexa integration, no invocation phrases required.
• Self-Service Virtual Concierge: AI-driven guest messaging and support on guest phones and devices.
• Device Management: Control room temperature, lighting, TV, and other smart devices.
• Personalized Guest Responses: AI-drafted messages and tailored recommendations.
• Digital Signage: Display information and promotions via Echo Show devices.
• Integration Capabilities: Seamless connection with PMS platforms including Guesty, Hostaway, OwnerRez, and Hostfully.
• Reporting and Analytics: Track guest insights and engagement metrics.
• Rebook and Extend Stay Offers: Proactive guest engagement to boost revenue.
• Guest Review via Voice: Capture feedback effortlessly.
• Hotel-Grade Privacy: No stored recordings, ensuring guest data security.
• Subscription Flexibility: Options for mobile-only (free) and Pro subscriptions with various durations.

Pricing: AIPEX offers a free mobile solution for up to 5 properties. The Pro Subscription includes a 1-month free trial and monthly plans starting at $9.85 for custom durations, $11.76 for a 1-year plan, and $13.23 for a 3-month plan. The service is available in the US, UK, and Canada, with additional features like Alexa Smart Properties and music licensing included at no extra cost in these regions.

Conclusion: AIPEX Virtual Concierge is a powerful, scalable AI solution that transforms guest engagement in the hospitality industry, offering a seamless blend of automation, personalization, and privacy to elevate the guest experience and operational performance.