Engati: Empowering Businesses with Conversational AI

Engati is a powerful conversational AI platform designed to help businesses automate customer interactions across multiple digital channels. It offers AI chatbots, live chat, and marketing automation solutions, enabling seamless omnichannel engagement through platforms like WhatsApp, Shopify, Instagram, and more. Built on the proprietary eSenseGPT framework and a low-code/no-code bot builder, Engati empowers teams to create intelligent AI agents that drive customer acquisition, qualification, conversion, and post-sale expansion. With features like multilingual support, natural language processing, cognitive search, and a unified agent inbox, Engati delivers scalable, intelligent customer experiences for industries including e-commerce, healthcare, banking, logistics, and government.

Key Features:

• AI Chatbots: Deploy AI-powered chatbots on WhatsApp, Shopify, Instagram, and other platforms.
• Omnichannel Engagement: Support conversations across 14+ channels in a single interface.
• Multilingual Conversations: Handle interactions in multiple languages, including English and Indonesian.
• Low-Code/No-Code Builder: Create and customize bots without coding expertise.
• eSenseGPT Framework: Leverage a proprietary GenAI tool for advanced conversational capabilities.
• Natural Language Processing: Understand and respond to user queries with high accuracy.
• Chatbot Training: Use cognitive search and AI to train bots on your data.
• Marketing Automation: Automate campaigns and personalized messaging.
• Customer Data Platform (CDP): Centralize customer insights and interactions.
• Agent Inbox: Manage human-agent handoffs with a one-view inbox.
• Integrations: Connect with various software via native and Zapier integrations.
• AI Agents: Deploy agents for customer acquisition, qualification, and post-sale expansion.

Pricing: Engati offers a 7-day free trial and plans starting at less than $1 per day, with tiered options for WhatsApp, omnichannel, and partnership models.

Conclusion: Engati is a versatile and intelligent conversational AI platform that empowers businesses to deliver personalized, efficient, and scalable customer experiences across all digital touchpoints.