Gladia.io
Gladia.io delivers high-accuracy, low-latency speech-to-text for developers and enterprises.
Category: Audio
Price Model: Usage-based
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
Gladia.io: High-Accuracy Speech-to-Text for Developers and Enterprises
Gladia.io is a powerful speech-to-text (STT) API provider designed for developers and businesses seeking real-time and batch transcription with exceptional accuracy and low latency. Built for scalability and reliability, it offers a suite of advanced AI models like Solaria, a universal STT engine supporting over 100 languages, and Whisper-Zero, an open-weight model with near-zero hallucinations. The platform excels in customer experience, sales enablement, meeting assistants, media, and voice agents, making it ideal for contact centers, CCaaS, BPO, and voice-based AI solutions. With real-time streaming, asynchronous processing, and add-ons like diarization, sentiment analysis, and summarization, Gladia.io empowers teams to transform audio into actionable insights. Its developer-friendly ecosystem includes a playground, comprehensive documentation, SDKs, and a vibrant Discord community, all backed by GDPR, HIPAA, and SOC Type 2 compliance.
Key Features:
- Real-time and Batch Transcription: Low-latency real-time transcription (<300ms) and asynchronous batch processing.
- Advanced AI Models: Features Solaria (universal STT) and Whisper-Zero (open-weight, near-zero hallucinations).
- Multilingual Support: Supports over 100 languages, including complex accents and underserved languages.
- Add-ons: Includes diarization, sentiment analysis, named entity recognition (NER), summarization, and word-level timestamps.
- High Accuracy: Claims 94% accuracy in English and high fluency across languages.
- Developer Tools: Offers a developer playground, SDKs, documentation, and a Discord community.
- Integration: Compatible with SIP, VoIP, FreeSwitch, Asterisk, LLMs, and CRM systems.
- Compliance: GDPR, HIPAA, and AICPA SOC Type 2 certified.
- Use Cases: Customer experience, sales enablement, meeting assistants, media editing, voice agents, CCaaS, and BPO.
Pricing: Gladia.io offers a free tier with up to 10 hours of transcription per month, a pay-as-you-go model, and enterprise plans with volume discounts. Pricing is usage-based, with no surprise charges for critical features.
Conclusion: Gladia.io is a top-tier speech-to-text solution that combines cutting-edge AI, developer-centric tools, and robust compliance to deliver accurate, scalable transcription for a wide range of professional applications.
