Nebuly: Enhancing LLM Performance with User Intelligence

Nebuly is an AI platform designed to analyze user interactions with language models (LLMs) and agentic AI systems to deliver deep insights into user intent, satisfaction, and feedback. Built for enterprises leveraging generative AI, Nebuly empowers product teams to optimize LLM performance through real-time analytics, implicit feedback detection, and A/B testing. The platform provides user intelligence, automated report generation, and real-time prompt suggestions, enabling teams to refine their AI products based on actual user behavior. With a strong focus on security and privacy, Nebuly supports compliance with SOC 2 Type II, ISO 27001, ISO 42001, and GDPR, and offers both SaaS and self-hosted deployment options for maximum flexibility.

Key Features:

• User Intelligence: Analyzes user interactions to understand intent, sentiment, emotions, and topics.
• Implicit Feedback Analysis: Automatically detects implicit feedback from conversation nuances, linguistic cues, and tone.
• A/B Testing: Enables targeted A/B testing across user segments (e.g., new vs. returning users, geographic regions, expertise levels).
• Real-Time Prompt Suggestions: Provides context-aware prompt recommendations to improve user queries.
• User-Rated Datasets: Generates datasets from user feedback for LLM evaluation and benchmarking.
• Reporting & Sharing: Creates visually engaging reports and enables secure sharing of AI outcomes with stakeholders.
• Customizable Dashboards: Offers data visualizations and filtering with custom data tags.
• Security & Privacy: Implements PII removal, secure encryption (TLS/SSL), RBAC, private endpoints, IP whitelisting, and private VPCs.
• Deployment Flexibility: Supports SaaS and self-hosted options on Azure, AWS, GCP, and on-premises.
• Integration: Works with major LLM providers including OpenAI, Azure, Anthropic, Hugging Face, AWS Bedrock, and Google.

Pricing: Nebuly offers pricing plans for startups and enterprises, with custom quotes available. A free trial or demo is available for users to explore the platform.

Conclusion: Nebuly is a powerful and secure AI analytics platform that transforms raw user interactions into actionable insights, helping organizations improve their LLMs and AI products with precision and confidence.