Revechat
AI-powered omnichannel customer experience platform for seamless engagement and support.
Category: Automation
Price Model: Freemium
Audience: Business
Trustpilot Score: 2
Trustpilot Reviews: 15
Our Review
Revechat: AI-Powered Omnichannel Customer Experience Platform
Revechat is an AI-powered omnichannel customer experience platform designed to enhance customer engagement through live chat, chatbots, ticketing, and WhatsApp campaigns. It empowers businesses with intelligent tools like AI Copilot, Brain AI, and a visual flow builder to create seamless, multilingual customer interactions across Facebook, Instagram, WhatsApp, Viber, Telegram, and mobile apps. Ideal for customer service and lead generation, Revechat supports real-time analytics, co-browsing, audio/video calls, and integration with over 40 software platforms, making it a powerful solution for businesses in e-commerce, banking, telecom, insurance, and more.
Key Features:
- AI Copilot: Enhances agent productivity with AI-driven responses.
- Brain AI: Powers intelligent, context-aware conversations.
- Visual Flow Builder: Create chatbots without coding.
- Omnichannel Support: Unified inbox across Facebook, Instagram, WhatsApp, Viber, Telegram, and mobile apps.
- Co-Browsing: Collaborate with customers in real time.
- Audio & Video Calls: In-app voice and video support via SDKs.
- Multilingual AI Agents: Serve customers in multiple languages.
- Dynamic Actions & Workflows: Automate complex customer journeys.
- Real-Time Analytics: Monitor visitor behavior and agent performance.
- Custom Reporting: Generate tailored insights for business decisions.
- CRM & E-commerce Integrations: Connect with popular platforms for seamless data flow.
Pricing: Revechat offers a 14-day free trial with no credit card required. Paid plans include Standard, Advanced, Enterprise, and Custom options for both chatbot and live chat services.
Conclusion: Revechat delivers a comprehensive, AI-driven customer engagement solution that streamlines support and boosts sales across channels, making it a top choice for businesses seeking intelligent, scalable customer experience tools.
