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Typeform

An AI-powered platform for creating interactive forms, surveys, and quizzes to boost engagement and collect actionable insights.

Typeform screenshot

Category: Automation

Price Model: Freemium

Audience: Business

Trustpilot Score: 1.5

Trustpilot Reviews: 694

Our Review

Typeform: AI-Powered Interactive Engagement Platform

Typeform is an AI-powered platform designed to help individuals and teams create engaging, interactive forms, surveys, quizzes, and other customer engagement tools. With its intuitive drag-and-drop builder and AI know-pilot, Typeform enables users to generate and optimize forms using natural language prompts, import existing documents, apply brand kits, and translate content—all while ensuring high-quality data collection. The platform supports a wide range of use cases, from lead generation and customer feedback to employee onboarding and market research, with features like interactive video forms, conditional logic, and real-time analytics. Typeform integrates seamlessly with over 300 apps, including Slack, Mailchimp, and Salesforce, and offers enterprise-grade security, GDPR compliance, and HIPAA certification. Its AI-driven insights, such as sentiment analysis, theme detection, and chart generation, turn raw responses into actionable intelligence, empowering teams across marketing, product, HR, and customer success to make data-driven decisions.

Key Features:

  • AI-Powered Form Creation: Use Typeform AI ("AI know-pilot") to generate forms via prompts, import documents, and optimize content.
  • Interactive Video Forms: Create engaging video-based surveys and questionnaires.
  • AI Insights & Analysis: Automatically detect themes, summarize feedback, generate charts, and correlate data with AI tools like Ask AI and Clarify with AI.
  • Comprehensive Form Builder: Tools for creating surveys, quizzes, tests, polls, applications, landing pages, NPS forms, and registration forms.
  • Smart Templates: Pre-built templates for lead generation, customer feedback, employee onboarding, and more.
  • Advanced Analytics & Reporting: Real-time dashboards, sentiment analysis, drop-off analytics, and visual logic maps.
  • Integrations: Connect with over 300 tools including Slack, Mailchimp, HubSpot, Pipedrive, and Google Calendar.
  • Automation & Segmentation: Add-on for Contacts & Automations to trigger follow-up emails and segment audiences.
  • Enterprise-Grade Security: HIPAA certification, SSO, two-factor authentication, audit logs, and custom domains.
  • Customization & Branding: Brand kits, custom domains, media libraries, and design tools.
  • Multi-Channel Distribution: Embed forms on websites, emails, and social media, with QR codes and UTM tracking.
  • Mobile-Friendly & Accessible: Responsive forms optimized for mobile devices.

Pricing: Typeform offers a free plan with unlimited forms and access to 3,000+ templates. Paid plans include Core, Growth, Talent, and Enterprise tiers, with pricing starting at a subscription model. A free trial is available without requiring a credit card.

Conclusion: Typeform stands out as a powerful and user-friendly platform that combines intuitive design with advanced AI capabilities to transform how teams collect and analyze customer and employee feedback. Its blend of automation, analytics, and enterprise security makes it a top choice for businesses of all sizes looking to enhance engagement and drive meaningful insights.

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