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Chatsy

Chatsy builds intelligent AI agents that take action to automate customer support and business workflows.

Chatsy screenshot

Category: AI Detection

Price Model: Freemium

Audience: Business

Trustpilot Score: N/A

Trustpilot Reviews: N/A

Our Review

Chatsy: Build Intelligent AI Agents for Actionable Customer Support

Chatsy is a powerful AI platform designed to help modern businesses build intelligent agents that take action using APIs and tools. Built for scale and enterprise readiness, Chatsy enables teams to create AI-powered chatbots that go beyond simple responses—automating tasks, managing customer support workflows, and integrating seamlessly with existing systems. With features like AI agents, custom actions, real-time data sync, and a built-in knowledge base, Chatsy empowers businesses to deliver smarter, faster, and more personalized user experiences.

Key Features:

  • AI Agents with Tool Calling: Autonomous agents that choose the right tools based on user intent.
  • Custom Actions & Integrations: Build custom workflows and connect with external systems via APIs and OAuth2.
  • Knowledge Base & Help Center: Create and manage help articles with a built-in CMS and public-facing support portal.
  • Customer Support Tools: Includes a ticketing system, team inbox, and smart escalation to human support.
  • Data Ingestion: Supports websites, documents (PDF, DOCX, CSV, text), and file uploads for rich context.
  • Real-Time Sync: Automatically updates with changes to websites and content.
  • Advanced AI Models: Access to GPT-5.1, Claude 4.5, Gemini Pro, and OpenAI o1 models (on higher plans).
  • Analytics & Reporting: Advanced reporting with session replays and performance insights.
  • Deployment Options: Deploy via web widget, JavaScript SDK, or REST API.
  • Enterprise Security: 24/7 availability with secure data encryption at rest and in transit.

Pricing: Chatsy offers a free Starter plan with 50 message credits per month, plus Pro, Growth, Scale, and Enterprise tiers. The Pro plan starts at $40/month, and higher plans include advanced models, more message credits, and custom integrations. All plans are billed monthly via Stripe and allow for easy upgrades or cancellations.

Conclusion: Chatsy is a comprehensive, action-oriented AI platform that transforms how businesses interact with customers and manage support. Its blend of automation, intelligence, and enterprise-grade features makes it an ideal solution for teams looking to build scalable, intelligent AI agents that truly work for them.

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