Chatsy
Chatsy builds intelligent AI agents that take action to automate customer support and business workflows.
Category: AI Detection
Price Model: Freemium
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
Chatsy: Build Intelligent AI Agents for Actionable Customer Support
Chatsy is a powerful AI platform designed to help modern businesses build intelligent agents that take action using APIs and tools. Built for scale and enterprise readiness, Chatsy enables teams to create AI-powered chatbots that go beyond simple responses—automating tasks, managing customer support workflows, and integrating seamlessly with existing systems. With features like AI agents, custom actions, real-time data sync, and a built-in knowledge base, Chatsy empowers businesses to deliver smarter, faster, and more personalized user experiences.
Key Features:
- AI Agents with Tool Calling: Autonomous agents that choose the right tools based on user intent.
- Custom Actions & Integrations: Build custom workflows and connect with external systems via APIs and OAuth2.
- Knowledge Base & Help Center: Create and manage help articles with a built-in CMS and public-facing support portal.
- Customer Support Tools: Includes a ticketing system, team inbox, and smart escalation to human support.
- Data Ingestion: Supports websites, documents (PDF, DOCX, CSV, text), and file uploads for rich context.
- Real-Time Sync: Automatically updates with changes to websites and content.
- Advanced AI Models: Access to GPT-5.1, Claude 4.5, Gemini Pro, and OpenAI o1 models (on higher plans).
- Analytics & Reporting: Advanced reporting with session replays and performance insights.
- Deployment Options: Deploy via web widget, JavaScript SDK, or REST API.
- Enterprise Security: 24/7 availability with secure data encryption at rest and in transit.
Pricing: Chatsy offers a free Starter plan with 50 message credits per month, plus Pro, Growth, Scale, and Enterprise tiers. The Pro plan starts at $40/month, and higher plans include advanced models, more message credits, and custom integrations. All plans are billed monthly via Stripe and allow for easy upgrades or cancellations.
Conclusion: Chatsy is a comprehensive, action-oriented AI platform that transforms how businesses interact with customers and manage support. Its blend of automation, intelligence, and enterprise-grade features makes it an ideal solution for teams looking to build scalable, intelligent AI agents that truly work for them.
