Tekst.ai: Automating Email and Back-Office Workflows for Businesses

Tekst.ai is an AI-powered platform designed to streamline email and aftersales workflows for companies and public institutions. By automating repetitive tasks such as email triage, data extraction from PDFs, and smart routing, Tekst.ai enhances operational efficiency and delivers actionable insights. Its multilingual capabilities ensure consistent performance across languages, making it ideal for global enterprises. The tool integrates seamlessly with systems like Outlook, SAP, and Salesforce, offering a low-disruption solution for high-impact automation.

Key Features:

• Email Automation: Automates repetitive emails, including triage, classification, and forwarding.
• Data Extraction: Reads and extracts data from PDFs and attachments.
• Smart Routing: Routes messages efficiently based on context and priority.
• Insights & Summaries: Provides actionable insights into communication flows and generates smart summaries.
• Complaint Handling: Automates complaint resolution and proposed answer generation.
• Integration: Compatible with Outlook, SAP, Salesforce, and other enterprise systems.
• Multilingual AI: Performs equally well in all languages, supporting global operations.
• Use Cases: Includes clutter removal, automated order intake, inventory management, and more.

Pricing:

Tekst.ai offers a freemium model, allowing users to access core features with optional premium upgrades for advanced capabilities.

Conclusion:

Tekst.ai is a powerful solution for businesses seeking to reduce manual back-office tasks and improve efficiency through AI-driven automation, making it a valuable tool for enterprises and public institutions alike.