Tekst
AI-powered agentic process automation for enterprise inbox-to-process workflows.
Category: Automation
Price Model: Freemium
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
Tekst: Agentic Process Automation for Enterprise Operations
Tekst is an AI-powered platform that revolutionizes business operations through Agentic Process Automation (APA), enabling seamless inbox-to-process automation. Designed for enterprise scalability, Tekst interprets emails, tickets, and chats using a custom AI model to understand context, intent, and priorities, automating complex workflows with high precision. It is ideal for businesses in MedTech & Pharma, Retail & FMCG, Manufacturing, and other industries seeking to streamline operations, reduce manual work, and enhance productivity. Key features include AI-driven email labeling, routing, case prioritization, document processing (EDI), order intake, and shared inbox management. The platform integrates with systems like Salesforce, SAP, Outlook, and ServiceNow, and is designed for no-code setup with continuous learning to improve accuracy over time.
Key Features:
- AI-Driven Email Labeling & Routing: Automatically categorizes and directs incoming communications.
- Case Creation & Prioritization: Instantly generates and prioritizes cases in CRM systems like Salesforce.
- Document Processing (EDI): Automates the intake and processing of electronic data interchange documents.
- Accounts Payable Automation: Streamlines invoice processing and payment workflows.
- Order Intake & Quote to Cash: Automates order validation, follow-up emails, and order fulfillment.
- Shared Inbox Management: Organizes and routes messages from team inboxes efficiently.
- Urgency Detection & Workload Optimization: Identifies critical tasks and balances team workloads.
- Industry-Specific Customization: Tailored AI models for sectors like MedTech, Retail, and Manufacturing.
- Integration Ecosystem: Seamless connectivity with CRM, ERP, and ticketing platforms.
- Real-Time Insights & Reporting: Provides actionable analytics on automation performance.
- Complaint Triage & Resolution: Ensures compliance and faster handling of customer complaints.
Pricing: Tekst operates on a "No Cure, No Pay" model based on volume and results, with a free trial and a call-to-action for personalized pricing. This pay-for-performance approach ensures clients only pay for successful automation outcomes.
Conclusion: Tekst is a powerful, enterprise-grade AI solution that transforms how businesses manage communication and operations. By combining advanced AI with deep integration capabilities, it delivers measurable efficiency gains, saving over 8,000 hours of manual work daily and processing over 500,000 emails per day across 51 countries. Its results-driven model and enterprise scalability make it a standout choice for organizations looking to automate complex workflows with confidence.
