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Tiledesk

Tiledesk: AI-Powered Automation for Smarter Customer Engagement and Internal Processes

Tiledesk screenshot

Category: Automation

Price Model: Freemium

Audience: Business

Trustpilot Score: 4.3

Trustpilot Reviews: 8

Our Review

Tiledesk: AI-Powered Automation for Smarter Customer Engagement and Internal Processes

Tiledesk is an AI automation platform designed to build autonomous AI agents for customer support and internal workflows. It caters to businesses across industries like e-commerce, healthcare, and finance, offering a no-code visual builder to create conversational apps without technical expertise. Tiledesk emphasizes ease of use, scalability, and compliance, making it ideal for teams looking to streamline operations and enhance customer interactions.

Key Features:

  • AI Agents: Customizable AI solutions for customer service, marketing, and sales across multiple industries.
  • Visual AI Builder: Drag-and-drop interface for creating chatbots and conversational apps without coding.
  • Multichannel Support: Integrates with WhatsApp Business, Facebook Messenger, and other platforms for seamless communication.
  • Enterprise Solutions: On-premise deployment, SSO integration, and open-core architecture for customizable deployments.
  • Community & Resources: Active community for AI agents creators, YouTube tutorials, GitHub contributions, and a blog with industry insights.
  • Free Trial & Open Source: 14-day free trial with no credit card required, plus a free chatbot for websites and open-source projects.

Pricing:

Tiledesk offers a freemium model with a free tier for open-source projects, a 14-day free trial, and paid plans (Starter, Pro, Business, Enterprise) tailored to different business needs.

Conclusion:

Tiledesk stands out as a versatile AI automation platform, combining user-friendly tools with robust enterprise features. Its focus on accessibility, compliance, and multichannel support makes it a valuable solution for businesses aiming to enhance efficiency and customer engagement.

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